Community Manager
Cedar Management Group
Community Manager
Cedar Management Group
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $55,000 per year
Job Level
JuniorMid-Level
About the role
- Assisting in the operation of a department
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Support and provide efficient and timely communication to multiple Homeowner’s Association (HOA) Board of Directors (clients) needs, requests and action items.
- Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required
- Ability to effectively manage multiple client relationships simultaneously.
- Prepare all meeting material packets for all above mentioned meetings
- Create budgets for communities in portfolio
- Obtain and negotiate all vendor contracts
- Ability to review, interpret and ensure compliance with HOA documentation
- Ability to review, interpret and answer questions on Financial Documents
- Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues.
- Document and retain all communications between the Community Board Members, Vendors, and Support Teams
- Assist and respond to all homeowners’ questions relating to statements, violations, maintenance and other questions pertaining to their HOA
- Ability to research and obtain information to resolve homeowners’ needs
- Conduct follow up on specific requests made to agent by home owners
- Filing of Paperwork
- Other tasks as assigned
Requirements
- Strong communication skills
- Strong ability to multitask
- Strong ability to pay attention to detail
- Retain and recall a large amount of detailed information
- Move quickly and efficiently through assigned workloads
- Demonstrate the ability to manage time in order to maximize the maintenance of on-going client relationships
- Conduct appropriate for Business atmosphere
- To be able to clearly comprehend the information over telephone
- Utilize general office equipment i.e., telephone, fax, copy machine
- Proper Grammar
- Prior HOA experience a plus
- General understanding of HOA documents helpful
- Bi-lingual helpful
- Location: Must be located in or near (city), GA
- Education and Training: High School Diploma
- 2-5 years related experience; or equivalent combination of education and experience
- CMCA, AMS or PCAM Designation preferred
