Cecelia Health

Bilingual

• Provide diabetes education support to patients with the goal of improving adherence and health outcomes
• Quickly establish rapport and therapeutic alliances via phone with a diverse population of patients
• Produce behavior change among patients using motivational interviewing techniques
• Present online webinars
• Consistently meet call metrics while also meeting quality requirements
• Other duties as assigned

Bilingual, Spanish Telehealth CDCES

Architect

• Lead architecture, design, and implementation of Microsoft Dynamics 365 solutions across the organization
• Define end-to-end system architecture integrating Dynamics with enterprise systems and third-party platforms
• Develop and maintain ETL data processes to move and transform data across different systems
• Experience working with custom-coded applications using .NET, C#, Azure, and modern development frameworks
• Extend Dynamics capabilities beyond low-code solutions with advanced customization, plugins, and integrations
• Architect solutions supporting call center operations, including case management, omnichannel engagement, and telephony integrations
• Ensure solutions are scalable, secure, and aligned with enterprise architecture standards
• Provide technical leadership and mentorship to engineering teams
• Collaborate with business stakeholders, clinical operations, and IT teams to translate requirements into technical solutions
• Establish and enforce best practices for development, deployment, and system integration
• Leverage cloud technologies to improve patient, provider, and employee experiences
• Monitor system performance and continuously optimize architecture for efficiency and reliability
• Work collaboratively with Engineering, Product, and Clinical Operations to deliver solutions aligned with business goals
• Other duties as assigned

Bilingual, Spanish Telehealth CDCES

Dynamics Architect