Cecelia Health

Engineer

• Manage and respond to IT Support tickets and requests for service
• Onboard and offboard accounts in Azure Active Directory and Office 365
• Image and deploy computers for new users
• Troubleshoot and resolve issues in a timely and accurate manner
• Provide a high level of customer service to internal and external customers
• Order equipment and maintain inventory
• Troubleshoot issues with software installations and operating systems
• Manage lifecycle of hardware and operating system versions
• Manage endpoint protection software.
• Leverage cloud technologies to improve our customer and employee experiences
• Work collaboratively with Desktop Engineering and Clinical Operations to respond to issues and facilitate onboarding in a timely manner.

Desktop Engineer

QA Engineer

• Execute test strategies in complex and highly secure production environments
• Deliver high-quality, verified products and data pipelines on time with a fast-paced agile team
• Design test strategies for new product development across API, UI, ETL, and ADF components
• Execute, contribute to, and maintain suites of manual regression, automated UI, and automated API tests
• Validate Azure Data Factory (ADF) pipelines, ETL workflows, and data transformations to ensure accuracy and consistency between systems
• Perform file-level testing (CSV, JSON, XML, Parquet, etc.) for structure, schema compliance, and end-to-end data accuracy
• Test and verify Microsoft Dynamics 365 workflows, forms, and business logic
• Validate Power Automate flows for correct triggers, conditions, and Dynamics integration
• Execute exploratory tests across multiple operating systems and browsers
• Determine root causes of issues discovered in development or reported by users
• Communicate testing coverage, quality status, and risk assessments to stakeholders prior to feature releases

Recruitment

• High-volume recruitment, hiring, and onboarding of clinical personnel (Registered Dietitians, CDCESs, RNs, etc.) to appropriately staff customer programs based on member volume and forecasted staffing needs
• Partner with the Clinical team on the selection process
• Build and maintain an active pipeline of clinical candidates through sourcing and engagement
• Support with call center and corporate recruitment efforts as needed
• Support with the development of full life cycle recruitment processes, procedures, and policies to drive scalability and efficiency
• Maintain up-to-date knowledge of federal, state, and local employment-related laws and regulations and ensure compliance
• Maintain in-depth knowledge of each unique customer program
• Report to the Sr. HR Manager and play an active role in recruitment process development
• Other duties as assigned

Desktop Engineer

QA Engineer

Clinical Recruiter