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Bilingual, Spanish Telehealth CDCES
Cecelia HealthCDCES providing remote diabetes education and support at Cecelia Health. Focus on improving health outcomes through virtual patient connections and support.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
motivational interviewingdiabetes education
Soft Skills
establish rapporttherapeutic alliancesadapt communication techniquesreceive constructive feedback
Tools & Technologies
Electronic Medical RecordsMicrosoft Officescripting applicationsdevice data
Certifications & Qualifications
Certified Diabetes Care and Education Specialist (CDCES)
Industry Keywords
behavior changepatient needscall metricsquality requirements
About the role
Key responsibilities & impact- Provide diabetes education support to patients with the goal of improving adherence and health outcomes
- Quickly establish rapport and therapeutic alliances via phone with a diverse population of patients
- Produce behavior change among patients using motivational interviewing techniques
- Present online webinars
- Consistently meet call metrics while also meeting quality requirements
- Other duties as assigned
Requirements
What you’ll need- Current certification as a Certified Diabetes Care and Education Specialist (CDCES) from the National Certification Board for Diabetes Educators (NCBDE)
- Fluent in Spanish
- Proven experience utilizing motivational interviewing to provide positive behavior change
- Ability to receive constructive feedback and incorporate it into patient calls to drive performance
- Home office for private patient conversation along with high-speed internet
- Comfortable utilizing advanced technology (Electronic Medical Records, Microsoft Office, scripting applications, device data, etc.)
- Demonstrated ability to recognize patient needs and adapt communication techniques for a diverse patient population
- Flexible schedule with a commitment to a minimum of 20 hours per week
Benefits
Comp & perks- Excellent benefits
- Work-life balance
- Career advancement