Professional Services Manager

CDW

full-time

Posted on: 3/1/2026

Location Type: Remote

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💰 $151,350 - $277,000 per year

About the role

Establish and maintain strong relationships with key stakeholders within CDW and clients
Assist in leading the end-to-end cycle of professional services engagements
Mentor a team of sales professionals, pre-sales services consultants and project managers
Collaborate with clients and pre-sales to design tailored service solutions
Provide support in establishing key performance indicators (KPIs) to measure engagement success and client satisfaction
Proactively identify potential risks associated with service delivery

Bachelor’s degree or equivalent experience
7 years of consultative professional services sales, and delivery, with a proven track record of managing large-scale projects and client engagements
11 years of consultative professional services sales and delivery experience
Consulting, Consultative Sales or Project Management experience with large enterprise cross-brand projects, including 5 years hands-on experience with one or more ITS domains
Proven ability to understand clients’ business challenges, build trusted advisor relationships, and lead business and strategy discussions with clients
Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization and with clients
Ability to manage multiple priorities and deliver results in a fast-paced environment
Willingness to travel up to 25% or as needed.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

consultative professional services salesproject managementKPI establishmentrisk identificationservice delivery

Soft Skills

relationship buildingmentoringcommunicationinterpersonal skillsability to manage multiple priorities

Certifications

Bachelor's degree