Senior ServiceNow Developer/Architect

CDW

full-time

Posted on: 10/16/2025

Location Type: Remote

Location: Remote • Tennessee • 🇺🇸 United States

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Senior

CloudITSMServiceNow

About the role

Bachelor’s degree in Computer Science, Information Systems, or related field.
8+ years of IT experience, with at least 5 years as a senior developer/solution architect delivering multi‑module solutions
Proven experience leading large-scale, multi-module ServiceNow implementations in enterprise cloud environments.
Expertise across ServiceNow suites:
o ITSM – Core service management (Incident, Problem, Change, Knowledge, Service Catalog, Request)
o ITOM – Discovery, Service Mapping, Event Management, Orchestration, CMDB
o ITAM – Hardware, Software, and Cloud Asset Management, SAM Pro, HAM Pro
o SPM – Demand, Project/Portfolio Management, Agile Delivery, Resource/Financial Planning
o SecOps – Vulnerability Response, Security Incident Response, Threat Intelligence
o Creator Workflows – App Engine, Integration Hub, process automation and low-code/no-code development
CMDB/CSDM expertise (IRE, reconciliation, normalization/enrichment) and ITOM Visibility (Discovery/Service Mapping) with data governance.
Deep knowledge of enterprise IT operations, IT governance, and cloud-native architectures.
Proficiency in ServiceNow integrations.
ServiceNow Certifications:
o Certified System Administrator (CSA)

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

ServiceNowITSMITOMITAMSPMSecOpsCreator WorkflowsCMDBdata governancecloud-native architectures

leadershipcollaborationoptimization

Certified System Administrator