Customer Success Specialist
AcreTrader
Client Services Specialist I
CCMR3
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide in-depth support and solutions to TPS customers
- Communicate with customer through various channels
- Enter records of customer calls, interactions and inquiries via a CRM system
- Build strong working relationships with customers and internal stakeholders
Requirements
- Associates degree preferred or related work experience
- 2-3 years of customer service experience
- Critical thinking and exceptional communication skills
- Ability to work in a fast-paced environment
- Ability to work independently
- Navigate through various software systems
