CCMC

Manager

• Serve as the primary day-to-day management contact for the high-rise community
• Manage operations in accordance with the governing documents, management agreement, Board policies, contracts, and applicable Arizona laws
• Communicate proactively with the Board, committees, residents, vendors, and internal teams
• Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service excellence
• Oversee common areas, resident services, access procedures, vendor work, maintenance coordination, building systems, and life/safety readiness
• Respond to emergencies and urgent matters with calm judgment, clear direction, prompt action, and appropriate escalation
• Assess issues, evaluate options, recommend practical solutions, and keep the Board and leadership appropriately informed
• Support budgets, timely payments, monthly financial review, reporting, and follow-up in coordination with accounting and leadership
• Use Excel and other Microsoft Office tools to track budgets, projects, work orders, vendor follow-up, resident communication, and Board materials
• Coordinate vendor performance, contract compliance, maintenance schedules, service requests, and project follow-up
• Attend and conduct Board, committee, vendor, resident, and internal meetings in person or virtually as needed
• Follow internal processes, complete administrative duties, and stay current with industry best practices and applicable Arizona requirements
• Perform additional duties as assigned

General Manager – High-Rise

Analyst

• Lead the setup and stabilization of new communities in partnership with the Transitions team.
• Support the Developer Community process by collaborating with onsite staff to ensure timely and accurate collection of developer and builder information
• Identify and triage communities experiencing processing issues, ensuring prompt resolution.
• Contribute to process Improvement initiatives within the department and across the organization.
• Assist with budget and rate review processes enduring annual budget cycles and through contract modifications.
• Review community contracts to ensure accuracy of disclosure information processed through HomewiseDocs.com.
• Process real estate closings by updating ownership records or creating new lots in the accounting database, adhering to contract requirements across varying client assessment frequencies (monthly, quarterly, semi-annual, annual).
• Audit fees to ensure accuracy and compliance with community-specific contract terms.
• Deliver excellent customer service by responding to client inquiries via email and telephone in a timely and professional manner.

General Manager – High-Rise

Senior Resale Disclosure Analyst