CCI Lyon Métropole Saint-Etienne Roanne

Counselor

• Support project leaders and businesses in retail, distribution, and services
• Establish and maintain links with local authorities' commercial technical departments
• Identify priority targets in line with the local authority's strategy
• Implement tailored support solutions
• Provide individual and group support to micro B2C businesses (TPE)
• Conduct comprehensive project analysis in the form of a 360° diagnostic
• Provide and produce thematic expert assessments
• Make occasional interventions as part of national operations or special events
• Raise awareness on topics such as accessibility for persons with reduced mobility (PRM), security, digital and ecological transition, and point-of-sale layout and modernization
• Prepare regional or other local authority aid/grant applications
• Contribute to conducting business diagnostics

Local Retail Development Advisor

Technical Project Manager

• Contribuer à la mise en œuvre de la feuille de route des projets opérationnels numériques/IA pour la CCI Lyon Métropole
• Participer activement à l'acculturation des collaborateurs aux nouveaux usages digitaux et à l'intelligence artificielle
• Contribuer à la mise en œuvre de la stratégie IA de la CCI en appui de la Responsable de pôle
• Déployer les projets identifiés et participer activement à la réalisation de POC, expérimentations et tests de nouveaux produits/outils IA
• Participer au recueil des besoins auprès de l’ensemble des directions métiers et supports de la CCI
• Animer les ateliers de travail, formaliser les expressions de besoin et travailler sur les solutions adaptées
• Assurer la coordination des différents intervenants internes et externes
• Garantir le respect des délais, des coûts et de la qualité des livrables
• Accompagner les phases de recette, de déploiement de nouveaux outils et de conduite du changement
• Prendre en charge l’administration des outils digitaux & IA déployés dans le cadre des offres entreprises
• S’assurer du passage à l’échelle des offres et des usages IA
• Sensibiliser aux bonnes pratiques d'utilisation de l'IA
• Créer des supports pédagogiques, tutoriels et guides utilisateurs
• Réaliser une veille active sur les innovations digitales, usages, tendances, solutions et acteurs du marché de l'IA

Chef de projet digital, IA

Analyst

• Communicate with clients during cybersecurity crisis situations
• Collect, sort and analyze technical information provided by the client at first contact (e.g., affected user groups, impacted services, information required for investigation, etc.)
• Assess and classify cybersecurity incidents
• Provide initial reflex measures and best-practice recommendations to the client
• Advise clients on immediate actions to take and legal procedures to follow (e.g., evidence preservation, filing a complaint/report)
• Using an engagement matrix, identify local incident-response actors best suited to respond to the encountered threat (e.g., availability, technology involved, geographic location, services offered, etc.)
• Track the client's case throughout the incident
• Conduct proactive cybersecurity monitoring and threat awareness
• Identify opportunities to improve incident response processes or activities that could be supported by tools or automated

Director

• Design the components of a cyber defense and cyber resilience service offering, independently or in partnership
• Ensure program governance and oversee the implementation of the solutions
• Lead recruitment of staff and ensure optimal allocation of resources across all implemented solutions
• Represent the programs in educational and communication activities, independently or jointly with natural partners (ANSSI, Chambers of Commerce and Industry, metropolitan authorities, regional authorities, …)
• Maintain liaison with state bodies, ANSSI, prefectures, and ministerial services
• Identify international partnership opportunities
• Contribute to service delivery, notably training (subject-matter expert/trainer)
• Support deployment of these solutions within — and in alignment with — the security hub

Local Retail Development Advisor

Chef de projet digital, IA

Analyst

Cyber Resilience Program Director