Analyst

CCI Lyon Métropole Saint-Etienne Roanne

Analyst supporting a cybersecurity incident response team at CCI Lyon Métropole. Communicating with clients during cyber incidents and offering technical guidance.

Posted 7/27/2026full-timeÉcully • 🇫🇷 FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cybersecurity incident response, including assessment, classification, and communication with clients during crisis situations. Proficient in analyzing technical information and providing actionable recommendations while maintaining strong ethical standards and a customer-oriented mindset.

Highest-signal resume keywords

Cybersecurity Incident ResponseInformation Systems AnalysisOperating Systems HardeningCommunication SkillsAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CybersecurityIncident AssessmentTechnical AnalysisSystem ArchitectureOperating Systems Vulnerabilities

Soft Skills

Interpersonal SkillsCritical ThinkingOrganizational SkillsCustomer OrientationPriority Management

Tools & Technologies

Analysis ToolsFirewall LogsProxy LogsEVTX

Certifications & Qualifications

Master's Degree in IT or CybersecurityAdvanced Technical Diploma

Industry Keywords

Cybersecurity Crisis ManagementIncident Response ProcessesLegal ProceduresEvidence Preservation

About the role

Key responsibilities & impact

Communicate with clients during cybersecurity crisis situations
Collect, sort and analyze technical information provided by the client at first contact (e.g., affected user groups, impacted services, information required for investigation, etc.)
Assess and classify cybersecurity incidents
Provide initial reflex measures and best-practice recommendations to the client
Advise clients on immediate actions to take and legal procedures to follow (e.g., evidence preservation, filing a complaint/report)
Using an engagement matrix, identify local incident-response actors best suited to respond to the encountered threat (e.g., availability, technology involved, geographic location, services offered, etc.)
Track the client's case throughout the incident
Conduct proactive cybersecurity monitoring and threat awareness
Identify opportunities to improve incident response processes or activities that could be supported by tools or automated

Requirements

What you’ll need

Master's degree or equivalent advanced technical diploma (IT, cybersecurity, etc.)
Some professional experience, ideally in security incident response
Strong interest in technical cybersecurity subjects and/or incident response
Good knowledge of information systems analysis and system architecture
Knowledge of the operation, hardening and vulnerabilities of major operating systems
Familiarity with analysis tools (e.g., firewall logs, proxy logs, EVTX, etc.) and legal procedures
Good communication and interpersonal skills; comfortable handling inbound and outbound calls
Ability to summarize and simplify technical information for different audiences
Critical thinker: analytical, organized and rigorous
Ability to manage priorities in a fast-paced environment
Strong ethical standards and a customer-oriented mindset
Good command of English is a plus
Valid driving license required

Benefits

Comp & perks

75% coverage of commuting costs
Meal vouchers (tickets restaurant): 60% covered
Complementary health insurance (mutuelle): 70% covered
RTT (compensatory time-off days)
Company mobile phone and laptop
Holiday vouchers (chèques vacances)
Time savings account (Compte Épargne Temps - CET)