CBTS

Senior Voice Manager

CBTS

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Job Level

Senior

About the role

  • Responsible for core infrastructure that underpins voice services delivered to State of Ohio and State of Indiana
  • Manage operations, monitoring, and optimization of voice services

Requirements

  • Ownership of data center space
  • Capacity management
  • Availability management
  • Patch management
  • Security/vulnerability management
  • Event management
  • Upgrades of the environment
  • Vendor management
  • Operational escalations
  • Team management of voice and network engineers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
capacity managementavailability managementpatch managementsecurity managementvulnerability managementevent managementvendor managementoperational escalationsteam management
Soft Skills
ownershipoptimizationmonitoring