Customer Service Representative, German Speaker
CBREX
French Customer Support
CBREX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇹 Portugal
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Deliver outstanding customer service through various channels, including phone, email, and chat
- Assist customers with inquiries regarding products and services, ensuring their needs are met efficiently
- Accurately document customer interactions and maintain updated records in our system
- Collaborate with team members to resolve issues and enhance overall customer satisfaction
- Stay informed about products and services to provide accurate information to customers
- Participate in ongoing training and team meetings to improve skills and knowledge
Requirements
- Native proficiency in French
- Strong communication and interpersonal skills
- Previous experience in customer service is preferred
- Ability to work independently and as part of a team
- Excellent problem-solving skills and a customer-focused mindset
- Familiarity with computer systems and customer management software
Benefits
- Competitive salary based on experience
- Remote Opportunities for professional development and career advancement
- Supportive and inclusive work environment
- Additional perks and incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsinterpersonal skillsproblem-solving skillscustomer-focused mindsetability to work independentlyability to work as part of a team
