French Customer Support
CBREX
Customer Service Representative, German Speaker
CBREX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇹 Portugal
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Respond to customer inquiries via phone, email, and chat in German
- Provide accurate information about products, services, and solutions
- Resolve customer issues promptly or escalate complex cases to appropriate teams
- Maintain detailed and accurate records of customer interactions
- Collaborate with the team to improve customer service processes
Requirements
- Fluency in German (written and spoken) is mandatory
- Good command of English for internal communication
- Excellent communication and problem-solving skills
- Ability to adapt to rotating shifts, including nights and weekends
- Comfortable working remotely with a stable internet connection
- Previous experience in customer service is a plus but not required
Benefits
- Competitive salary and benefits
- Fully remote position with flexibility
- Comprehensive training to help you succeed
- Opportunities for career growth within a supportive company culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fluency in Germangood command of Englishcustomer service experience
Soft skills
excellent communication skillsproblem-solving skillsability to adapt to rotating shiftscomfortable working remotely
