Customer Service Representative, German & English
CBREX
Customer Service Representative, German and English
CBREX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇹 Portugal
Visit company websiteSalary
💰 €1,100 per month
Job Level
Mid-LevelSenior
About the role
- Provide customer service support in German (with English as a secondary language)
- Handle inquiries via phone, email, and chat in a professional and empathetic manner
- Ensure excellent customer satisfaction for one of the world\'s top car brands
- Join a dynamic project and collaborate within a multicultural team
Requirements
- Fluency in German (C1/C2 level)
- Good command of English (B2 level or higher)
- Availability to work on a rotative 24/7 schedule (Monday to Sunday) with 2 rotating days off
- Living in Portugal or willing to relocate (relocation support available)
- Ability to handle inquiries via phone, email, and chat in a professional and empathetic manner
Benefits
- 1,100 gross/month (14 months)
- 80 bonus (11 months)
- 100% remote position (from anywhere in Portugal)
- Training and ongoing support
- A multicultural and supportive team environment
- Relocation support if moving from abroad
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Fluency in GermanGood command of English
Soft skills
Customer serviceProfessionalismEmpathyCollaborationCommunication
