Bilingual Support Consultant, German-English
CBREX
Bilingual Support Consultant, German-English
CBREX
full-time
Posted on:
Origin: • 🇬🇷 Greece
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Be the first point of contact for customers, handling inquiries and technical issues
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner
- Provide clear and effective solutions to technical or service-related issues
- Support customers with account setup, billing, orders, or product use
- Document and update customer records in the system
- Collaborate with colleagues and supervisors to continuously improve processes
- Ensure high customer satisfaction through patience, empathy, and problem-solving skills
- Participate in company-paid training and continuous coaching; possible internal promotions
Requirements
- Native or near-native German (C1-C2)
- Good level of English (B1 or higher)
- Strong communication and active listening skills
- Ability to stay calm and positive when solving customer issues
- Basic computer skills (MS Office, email, chat platforms)
- No prior experience needed; full paid training is provided
- Motivated to relocate and start an international career abroad
