cBEYONData

Analyst

• cBEYONData's consultants work with our clients to support their large-scale SAP implementations. In this role, you will work closely with end users to provide production support (training & break/fix) and will work closely with internal and external stakeholders to proactively identify problems and provide recommended courses of action. The ideal candidate will have prior DOD experience, ERP experience, and/or Systems Implementation experience and be familiar with E2E DOD Order to Cash business processes. This is a remote position.
• Responsibilities:
• Provide SAP Sales and Distribution (SD)/Reimbursable functional support for the Army GFEBS Program
• Coordinate with end-user, functional and/or technical representatives to resolve help desk tickets
• Analyze issues/tickets for common themes to be addressed via training or business process improvements
• Generate Business Objects (BOBJ) reports to generate and present metrics to leadership.
• Proactively monitor organizational reports to identify issues or areas for improvement and development

Reimbursable Analyst

• Support requirements gathering, business process standardization, and system configuration aligned to the S/4HANA HCM suite
• Improve the end-to-end H2R lifecycle including organizational management, personnel administration, time and leave, and benefits integration
• Lead functional workshops to document current-state HR processes and design future-state workflows that align with S/4HANA capabilities
• Conduct fit-gap analyses to identify transformation opportunities and minimize system customizations
• Support the design and configuration of SAP HCM modules, including Personnel Administration (PA), Organizational Management (OM), Time Management, and Benefits
• Coordinate with cross-functional teams to ensure integration with related areas such as Payroll, Finance, and Security
• Create functional specifications and data mapping to support system design
• Collaborate with HR business partners and IT teams to gather requirements, design scalable solutions, and ensure system alignment with organizational policies and compliance standards
• Monitor industry trends and propose improvements to enhance HR processes and employee experience

SAP Hire-to-Retire Consultant

Client Services Representative

• Oversee successful delivery of services and solutions to the Office of the Secretary of Defense (OSD).
• Ensure effective contract delivery, client satisfaction, and drive revenue growth.
• Support business development capture activities and foster strong client relationships.
• Lead a team of managers overseeing project delivery and provide guidance and support to project managers.
• Manage and mentor project managers, set performance expectations, and conduct contract performance reviews.
• Promote knowledge sharing and best practices across client service teams and the organization.
• Ensure projects have adequate contractual coverage and meet corporate financial targets.
• Monitor client satisfaction, address issues promptly, and identify new business opportunities with existing clients.
• Stay abreast of industry trends, government policies, and market dynamics that impact client needs.

Reimbursable Analyst

SAP Hire-to-Retire Consultant

Director of Client Services