Senior Vice President, Client Services
Visante
Director of Client Services
cBEYONData
full-time
Posted on:
Location: Virginia • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
PMP
About the role
- Oversee successful delivery of services and solutions to the Office of the Secretary of Defense (OSD).
- Ensure effective contract delivery, client satisfaction, and drive revenue growth.
- Support business development capture activities and foster strong client relationships.
- Lead a team of managers overseeing project delivery and provide guidance and support to project managers.
- Manage and mentor project managers, set performance expectations, and conduct contract performance reviews.
- Promote knowledge sharing and best practices across client service teams and the organization.
- Ensure projects have adequate contractual coverage and meet corporate financial targets.
- Monitor client satisfaction, address issues promptly, and identify new business opportunities with existing clients.
- Stay abreast of industry trends, government policies, and market dynamics that impact client needs.
Requirements
- Proven experience (8+ years) in a client-facing role within a government consulting firm delivering IT services and solutions to Federal clients. OSD focus is a plus.
- Secret Clearance with the ability to obtain Top Secret.
- BS/BA, MS degree preferred.
- Excellent interpersonal and communication skills, with the ability to build and maintain strong employee and client relationships.
- Demonstrated leadership abilities, including team management and development.
- Exceptional problem-solving and analytical skills, with the ability to think strategically.
- Proven track record of successfully delivering complex projects on time and within budget.
- Proficiency in project management methodologies and tools. PMP preferred.
