Cayuse Holdings

Full-stack Engineer

• Collaborating with system owners and stakeholders to elicit, analyze, and document enhancement specifications and detailed requirements.
• Participating in all phases of the project lifecycle, including system development, implementation, and ongoing production support.
• Demonstrating advanced proficiency in user interface development, with an emphasis on leveraging JavaScript technologies to create responsive and user-friendly applications.
• Other duties as assigned.

Full Stack Developer

Director

• Define the vision and roadmap for new IT Managed Service offerings (e.g., DevOps, AIOps, application management, specialized cloud monitoring services, etc.), from ideation and MVP (Minimum Viable Product) development to full market launch.
• Conduct market research, competitive analysis, and client feedback loops to ensure market fit for new and existing services.
• Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
• Manage and execute POCs with lighthouse customers to validate new offerings and refine service delivery with initial clients.
• Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
• Drive growth as a distinct line of business by achieving assigned sales targets and increasing annual recurring revenue from IT Managed Services.
• Generate new leads from existing and new relationships.
• Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
• Create sales plans and forecasts to meet company objectives.
• Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
• Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
• Lead, mentor, and develop high-performing, agile teams capable of both stable operations and rapid innovation.
• Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
• Oversee daily BD and client delivery within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
• Manage end-to-end service delivery for a diverse client base.
• Maintain high customer satisfaction levels.

Managing Director – IT Managed Services

Program Manager

• Perform as the primary Team Cayuse POC for Treasury/IRS programs, overseeing Team Cayuse IT and teaming partner operations personnel
• Provide Treasury/IRS with a trusted advisor who focuses on understanding mission objectives, and helps to develop strategy, implementation plans, and approaches to deliver on that mission
• Growth of contracts (add scope, new contracts, or new task orders)
• Consult senior-level stakeholders across the entire organization to identify mission and technology needs to optimize the use of Cayuse services and market offerings
• Ensure smooth delivery and operation of Cayuse services by monitoring delivery performance
• Provide direction, guidance, and training to staff
• Work with the Team Cayuse PMO to analyze new and complex project-related problems and create innovative solutions that include providing support to the program
• Ensure appropriate levels of communication are established and maintained throughout the project lifecycle
• Supervisor of Team Cayuse to create an atmosphere of trust, seeking diverse views to encourage improvements and innovation and coaching staff, including providing timely, meaningful written and verbal feedback
• Collaborate and coordinate with Project Managers, SME’s, Technical Architects, Solution Architect, Developers, and Operations teams to interpret client requirements and craft solutions that satisfy those requirements
• Proposal development and leadership for opportunities
• Other duties as assigned.

Senior Program Manager

Translator

• Provide Translation services for individuals with a language barrier
• Accurately translate spoken work situations like lectures, conversations, and meetings
• Utilizing technology to transcribe spoken English in some settings
• Reading an original document and translating it into the language required
• Editing translated versions
• Sensitive to the culture of the original languages and the target languages during the translation process
• Other duties as assigned.

Translator, Lithuanian

Technical Project Manager

• The Technical Project Manager oversees, directs, and coordinates all aspects of technology-driven project initiatives.
• Responsible for overseeing the end-to-end project lifecycle of moderate to complex business solutions, including project planning, coordination of stakeholders, requirements elicitation, business analysis, development of technical specifications, ongoing project monitoring, status reporting, and successful system implementation.
• Provides critical support to the Technical Project Manager on data engineering initiatives within an AI adoption program.
• This role includes managing cross-functional collaboration, tracking and reporting on deliverables, facilitating platform and data engineering activities, and ensuring cohesive alignment among business, engineering, and AI-focused stakeholders.

• Analyze and refine systems requirements in collaboration with stakeholders.
• Translate systems requirements into applications prototypes and final products.
• Plan and design systems and applications architecture.
• Write, debug, and maintain application software code.
• Determine and design applications architecture and output media/formats.
• Design user interfaces to optimize usability and customer experience.
• Collaborate with customers and end-users to test, validate, and refine applications.
• Assure the quality and functional performance of software and associated systems.
• Integrate hardware and software components to deliver cohesive solutions.
• Write and maintain comprehensive program documentation.

Software Engineer

IT Support

• Provide first-line technical support and customer service to internal and external users
• Diagnose, troubleshoot, and resolve technical issues
• Log incidents, service requests, and resolutions in ticketing system
• Escalate complex issues to higher-level support staff
• Communicate status updates, instructions, and guidance to users
• Assist in user account management tasks
• Maintain and contribute to help desk documentation and knowledge base
• Adhere to IT security protocols and compliance policies
• Identify and report recurring issues for process improvement

Help Desk Agent

Administration

• Perform management and/or program support work, such as planning, research, analysis, correspondence control, communication, and/or liaison responsibilities.
• Arrange meetings including setting up conference rooms and/or virtual meeting platforms.
• Coordinate with counterparts to track and monitor correspondence within the office and bureaus, as necessary.
• Ensure the quality and timeliness of written products drafted within office and bureaus by providing guidance, enforcing deadlines, and reviewing for format, style, coherence, accuracy, content, and clearances.
• Make necessary corrections or return documents to originator for changes.
• Advise office and bureau personnel of overdue action items, upcoming deadlines, priority of issues, format and procedures for processing documentation.
• Respond to inquiries from both within and outside the client’s office concerning the status, location, subject matter, and deadlines of documents and taskers.
• Determine the feasibility of meeting deadlines on specific documents and notifying originator if an extension is required.
• Coordinate the office’s schedule and day-to-day plans for client stakeholders.
• Coordinate and collect Time and Attendance (T&A) report every pay period for the client and maintain backup files of time and attendance in accordance with records management principles and submit to the T&A Team leader/or backup staff.
• Perform duties as an alternate Unit Security Officer in accordance with Department Policy and Regulations under the direction of the Bureau Security Officer.
• Arrange appointments for client stakeholders that include courtesy calls, conferences, and scheduled meetings with their counterparts in other agencies, non-governmental organizations, foreign governments, and the private sector.
• Oversee records and ensure office-level system compliance regarding records scheduling, management, and disposition with Federal regulations as set forth by the National Archives and Records Administration (NARA) liaisons within the Department.
• Plan, organize, and implement all necessary pre-departure domestic and international travel arrangements for client stakeholders.
• Obtain all necessary country clearances from post in host countries, visas, ground and air transportation, and lodging as required.
• Send and receive office correspondence in accordance with Bureau guidelines and standards.
• Collaborate with Cayuse Human Resources to review, analyze, and update position descriptions for client-related roles, ensuring accuracy and alignment with organizational standards.
• Prepare and draft new position descriptions for client-related positions as required, subject to review and approval by Cayuse Human Resources.
• Prepare offices for desk audits.
• Liaise with central HR to conduct desk audits.
• Other Duties as assigned.

Office Administrator – Classification Analyst

Systems Engineer

• Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.
• Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system.
• Confers with personnel of organizational units involved to analyze current operational procedures.
• Identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
• Other duties as assigned.

Senior Data Systems Analyst

Customer Support

• Provides technical assistance to computer users
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically
• May help with the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems
• Provides technical/management leadership on major tasks or technology assignments
• Provide day-to-day technical guidance and desk side support technical assistance to team members
• Establishes goals and plans that meet project objectives
• Experience with domain and expert technical knowledge
• Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met
• Interactions involve client negotiations and interfacing with senior management
• Decision-making and domain knowledge may have a critical impact on overall project implementation
• Deliver 24/7/365 IT technical support to approved seat service end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices
• Provide timely restoration and proper maintenance of laptops/tablets/workstations and peripheral devices
• Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW policies
• Identify logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance
• Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities
• Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable
• May supervise others
• Other duties as assigned.

SME Computer User Support Specialist

• Provides technical assistance to computer users
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically
• May help with the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems
• Provides technical/management leadership on major tasks or technology assignments
• Provide day-to-day technical guidance and desk side support technical assistance to team members
• Establishes goals and plans that meet project objectives
• Experience with domain and expert technical knowledge
• Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met
• Deliver 24/7/365 IT technical support to approved seat service end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices
• Provide timely restoration and proper maintenance of laptops/tablets/workstations and peripheral devices
• Identify logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance
• Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities
• Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable

• Provides technical assistance to computer users.
• Identifies logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalating to next Tier for assistance.
• Updates and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
• Plans and leads major technology assignments.
• Evaluates performance results and recommends major changes affecting short-term project growth and success.
• Functions as a technical expert across multiple project assignments.
• Deliver 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
• Provide timely restoration and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
• Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.

Senior Computer User Support Specialist

• Deliver comprehensive, around-the-clock IT technical support to authorized end users
• Ensures the optimal configuration, installation, and ongoing maintenance of information systems and related services
• Provides technical assistance to computer users
• Identifies logs and track user issues through IT incident ticketing system
• Updates and maintain a knowledge base for investigating, diagnosing, and resolving incidents
• Answer questions or resolve computer problems for clients
• Plans and leads major technology assignments
• Evaluate performance results and recommend major changes affecting short-term project growth and success
• Deliver 24/7/365 IT technical support to approved seat service USACE end users
• Provide timely restoration and proper maintenance of USACE laptops/tablets/workstations and peripheral devices
• Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle

Engineer

• Lead end-to-end delivery of enterprise data migrations from corporate systems (SAP, Oracle, Epic ERP) to target cloud data platforms, including the design of cloud landing zones, data governance frameworks, and system rationalization strategies.
• Establish migration compliance controls, automated rollback procedures, and operational readiness gates while owning full technical accountability for 12–18+ month migration roadmaps.
• Build production-grade data connectors to SAP (RFC, IDoc, BAPI, OData), Oracle (AQ, GoldenGate, APIs), and SQL/non-relational sources.
• Develop ETL/ELT pipelines with LLM-enabled transformation logic, multi-layer validation and reconciliation frameworks, and optimized throughput for datasets scaling from tens of millions to billions of records with built-in CDC and incremental loading.
• Construct semantic ontology layers translating raw ERP structures into business-consumable objects (Customer, Order, Invoice, Product, Vendor, Asset).
• Deploy automated schema mapping agents for source-to-target analysis and transformation logic generation.
• Build unified master data models with row/column-level security, cross-system lineage tracking, and AI-ready semantic structures.
• Build operational dashboards, migration control centers, and agent-driven workflows for automated validation, exception handling, and anomaly detection using low-code platform tools.
• Generate TypeScript/Python SDKs for custom integrations and deliver real-time monitoring and self-service interfaces for migration progress, data quality KPIs, and compliance tracking.
• Lead consolidation of 5–15+ fragmented ERP instances into standardized master data models.
• Resolve complex entity resolution challenges including customer matching, product harmonization, and chart of accounts unification.
• Establish golden record frameworks, data quality scorecards, survivorship rules, and data stewardship workflows for post-migration governance.
• Serve as primary technical advisor to C-suite and enterprise architecture stakeholders across all engagement phases.
• Deploy discovery agents to analyze legacy data estates, conduct assessment workshops, facilitate solution design sessions, and deliver executive briefings, go/no-go readiness assessments, and prioritized modernization roadmaps.
• Build reusable migration accelerators, playbooks, and reference architectures that scale across engagements.
• Lead knowledge transfer to upskill client teams for post-migration ownership and collaborate with internal product and sales engineering teams to feed field insights back into platform development and delivery methodology.
• Operate autonomously in ambiguous, high-stakes client environments, driving outcomes with minimal oversight; translate deeply technical concepts into clear, business-level narratives for C-suite audiences through executive briefings and stakeholder communications; navigate organizational complexity, competing stakeholder priorities, and enterprise change management dynamics to maintain momentum across multi-workstream engagements; mentor junior engineers, cultivate technical capability within delivery teams, and foster a culture of knowledge sharing and continuous improvement.

Forward Deployed Engineer

• Embed with strategic enterprise customers to rapidly diagnose critical business challenges, map data landscapes, and co-design AI solutions on-site.
• Lead end-to-end solution design and delivery of agentic AI workflows, RAG pipelines, knowledge graphs, and real-time decision-making applications.
• Drive rapid prototyping and POCs that demonstrate tangible business value within days to weeks.
• Serve as the primary technical owner across the full project lifecycle: scoping, architecture, build, deployment, and post-launch optimization.
• Architect production-grade Enterprise AI applications on Partner Foundry Solutions or Datacentres Private Cloud and GPU infrastructure, integrating with enterprise systems (ERP, CRM, data warehouses, data lakes).
• Build scalable data pipelines across structured and unstructured data using ETL/ELT, vector databases (Pinecone, Weaviate, AstraDB), and knowledge base frameworks.
• Develop and fine-tune LLM/SLM solutions; implement RAG architectures (LlamaIndex, Haystack) and orchestrate multi-agent workflows (LangChain, LangGraph, CrewAI).
• Ship with full-stack and DevOps depth: Python, Node.js/Go, React/Vue, Docker, Kubernetes, CI/CD, and GPU cluster management.
• Champion observability, monitoring, and telemetry to ensure trustworthy, auditable, and versioned AI agents in production.
• Identify expansion opportunities by working with sales and customer success to uncover high-value use cases across new business domains.
• Feed structured field insights back to Platform Engineering and Product on feature gaps, emerging needs, and usability improvements.
• Build reusable IP through reference architectures, accelerators, frameworks, and technical best practices that scale future engagements.
• Mentor engineers and customer teams, driving knowledge transfer and building internal AI competencies.

Full Stack Developer

Managing Director – IT Managed Services

Senior Program Manager

Translator, Lithuanian

Technical Project Manager

Software Engineer

Help Desk Agent

Office Administrator – Classification Analyst

Senior Data Systems Analyst

SME Computer User Support Specialist

SME Computer User Support Specialist

Senior Computer User Support Specialist

Senior Computer User Support Specialist

Forward Deployed Engineer

Senior Forward Deployed Engineer