Business Systems Analyst

Cayuse Holdings

Business Systems Analyst engaging with business stakeholders and technical teams to align systems for operational success. Focused on client processing and system improvements at Cayuse.

Posted 6/5/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $93,600 - $133,120 per yearWebsite

Tech Stack

Tools & technologies

AzureSDLC

About the role

Key responsibilities & impact

The Business Systems Analyst serves as a key liaison between business stakeholders and technical teams to ensure that systems effectively support business objectives and program requirements.
Analyzing user requirements, operational procedures, and system issues to automate processing and/or improve existing computer systems.
Assist in the development of project documentation based on requirements and standards.
Conduct requirements gathering sessions with non-technical SMEs to understand business process needs and program requirements.
Create and maintain use cases, process flow charts, acceptance criteria, and other documentation needed to support system enhancements.
Serve as a technical expert responsible for working with both non-technical and technical stakeholders to ensure clear and effective communication throughout the SDLC.
Ensure that system design, documentation, and implementation comply with Client standards, guidelines, and best practices.
Perform necessary testing of assigned programs and system changes, including functional, integration, and user acceptance support.
Facilitate information sharing to ensure knowledge transfer and reduce or eliminate single points of failure for the information system.
Prepare and maintain documentation illustrating system architecture, workflows, dependencies, and other key components for project deliverables.
Provide regular status reports on enhancement activities, testing progress, and resolution of issues impacting the system.

Requirements

What you’ll need

5 years – Experience with Medicaid Claims Processing.
5 years – Experience understanding business objectives and problems and identifying alternative solutions.
5 years – Experience reviewing, analyzing, and evaluating user requirements, operational procedures, and problems to automate processing and/or improve existing computer systems.
5 years – Experience writing detailed descriptions of user needs, program functions, and steps required to develop and/or modify computer programs.
5 years – Experience conducting cost/benefit analysis of systems and alternative solutions.
5 years – Experience analyzing and documenting input and output requirements, including forms of data input, how data is summarized, and report formats.
5 years – Experience with Azure DevOps, including creation and management of work items and generation of wireframes.
5 years – Demonstrated high level of sound logic and analytical ability to solve complex problems.
5 years – Highly developed oral and written communication skills, with the ability to communicate effectively with technical and non‑technical audiences.
5 years – High level of interpersonal skills to work effectively with others, motivate team members, and elicit required work output.
5 years – Knowledge and understanding of Information Technology industry trends, directions, and market experience, and ability to relate them to the organization.
5 years – Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, applications, and organizational structure.
5 years – Knowledge of emerging technologies (both new to the organization’s systems and new to the information systems industry).
5 years – Knowledge of tools, techniques, and good practices for protecting the integrity of corporate data and associated processing, including company technology practices, standards, and procedures.
5 years – Knowledge of solution delivery utilizing Agile or Scrum methodology, including participation in sprints, backlog refinement, and iterative delivery.
Must be able to pass a background check.
May require additional background checks as required by projects and/or clients at any time during employment.
Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately.
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
Ability to build trust and maintain relationships across technical and business teams.

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Medicaid Claims Processingrequirements gatheringcost/benefit analysisuser acceptance testingprocess flow chartsuse casessystem documentationdata input analysisAzure DevOpsAgile methodology

Soft Skills

analytical abilityoral communicationwritten communicationinterpersonal skillsorganizational skillsproblem-solving skillsmultitaskingadaptabilityself-motivationtrust building