Investigate and diagnose quality complaints, track down components, and recommend corrective actions
Verify logs, databases, and other data to track and flag quality concerns and improvements
Develop and maintain test scripts for both manual and automated testing
Prepare UAT test cases, align them with business requirements, and conduct walkthroughs with stakeholders
Track test case execution and provide reporting
Use Jira to log and track defects and develop/maintain requirements traceability matrices
Support the development team in dev, test, and UAT environments and troubleshoot defects
Coordinate UAT schedules, participate in test readiness and provide go/no-go recommendations
Participate in performance testing, API testing, and use CI/CD pipelines to enhance testing processes
Report to Program Manager and perform other duties as assigned
Requirements
Experience in writing and executing test cases, as well as creating test plans
Knowledge of software usability concepts and requirements traceability, and Software Development Lifecycle (SDLC) process
Knowledge of Xray Test Case management tool
Knowledge and experience working with a scrum team in an agile environment to deliver software release sprints for HHSC using Jira and SharePoint
Proficient in defect tracking and management using Jira
Knowledge of SQL query writing to perform CURD operations
Experience in API Testing using Postman, SOAPUI, JMETER or similar
Experience working on different types of testing: unit, integration, regression, smoke, user acceptance, system, stress, and performance
Knowledge of code coverage tools, process or systems analysis, and design work
QA automation testing and scripting experience using UFT
Experience with creating and reviewing performance testing scripts and reviewing result
Proficient in using CI/CD pipelines to enhance software development testing processes
Develop detail UAT test plans and test cases based on business requirements and record test results post execution
Coordinate UAT schedules and communicate progress to stakeholders and participate in test readiness and provide recommendation in go/no-go
Ability to effectively work both independently and with sprint development team
Ability to assist by responding to inquiries from others regarding errors, problems, or questions about programs and handling multiple projects
Ability to accurately track time spent working on projects, as well as the ability to accurately estimate changes or enhancements
Knowledge of Object-Oriented Programming preferred
Experience working with the State of Texas HHS agency and system preferred
Must be able to pass a background check
Exceptional interpersonal, verbal and written communication skills
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel
Benefits
Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
test case writingtest plan creationsoftware usability conceptsrequirements traceabilitySoftware Development Lifecycle (SDLC)SQL query writingAPI testingQA automation testingperformance testingdefect tracking