Intermediate Quality Assurance Analyst
Axonify
AndroidiOSJenkinsSelenium
QA Analyst, Salesforce
The Walt Disney Company
full-time
Posted on:
Location Type: Hybrid
Location: Santa Monica • California, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $78,900 - $105,700 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudSelenium
About the role
- Translate acceptance criteria into functional test cases, including positive, negative, and regression scenarios
- Develop and execute automated and manual test plans for VX’s Salesforce platform
- Perform test execution and defect reporting utilizing testing tools
- Monitor and track traceability of business requirements/stories to tests executed
- Analyze, track, report, test and help resolve production problems
- Work with internal and external partners to deliver backlog requests and projects in iterative release cycles
- Conduct ongoing testing and validation to ensure stability of VX applications
- Replicate production issues in lower environments to troubleshoot and assist with root cause analysis and triage
- Prototype emerging technologies and maintain quality solutions to create best-in-class service experiences for viewers and advocates
Requirements
- Bachelor's degree or equivalent experience
- 4+ years of relevant experience in Salesforce Testing and Automation
- Knowledge and relevant experience in Service Cloud and Experience Cloud
- Documenting and communicating defects with developers and analysts
- Experience in automated testing frameworks and scripting
- Experience in Agile (Scrum and/or Kanban) and test automation
- Ability to partner cross-functionally at multiple levels of an organization
- Ability to prioritize based on analysis of data trends, business priorities, and legal compliance
- Strong skills in communicating technical concepts to non-technical stakeholders
- Excellent problem-solving and analytical skills
- Flexibility to work nights and weekends as needed
- Nice to have: 5 years experience in enterprise systems as QA/systems analyst/programmer
- Nice to have: 2+ years automating test cases on Salesforce
- Nice to have: APIs and integration testing experience
- Nice to have: Knowledge of automation tools (Selenium, Gearset, Copado)
- Nice to have: Additional Salesforce certifications (Administrator, Platform App Builder)
- Nice to have: Prior experience with NICE CXOne Platform
- Nice to have: Streaming media or subscription-service experience
Benefits
- Bonus and/or long-term incentive units may be provided as part of the compensation package
- Full range of medical, financial, and/or other benefits (dependent on level and position offered)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce TestingAutomationService CloudExperience CloudAutomated testing frameworksScriptingAgileTest automationAPIsIntegration testing
Soft skills
Problem-solvingAnalytical skillsCommunicationCollaborationPrioritizationFlexibility
Certifications
Salesforce AdministratorSalesforce Platform App Builder
