Cayman Chemical

Associate I, Business Development

Cayman Chemical

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

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About the role

  • Build and maintain customer relations by providing product information, contract service information, and product & contract service pricing to customers.
  • Promote company products and services, engage in customer outreach, and conduct market research to assist in creating and implementing growth strategies.
  • Manage new and existing customers within territory via email/phone inquiry assistance, lead qualification and outreach, sales quotations, and overall customer experience.
  • Identify and cultivate opportunities through market research and customer interactions.
  • Act as scientific liaison to academic labs, government agencies, and business leaders to maintain and expand relationships.
  • Act as a liaison between account partners and internal teams such as Sales & Marketing, Customer Service, Project Management, Supply Chain, and Chemistry/Operations to ensure seamless information flow and execution.
  • Attend and support industry conferences, trade shows, and partner events as needed to represent the company and strengthen customer relationships.
  • Compile input from customer-facing groups, customer feedback, and market knowledge to provide suggestions on improving existing product lines and developing value-add products and services.
  • Assist with planning and implementing growth strategies in the domestic US.
  • Provide periodic updates and/or reports on territory activities.

Requirements

  • Bachelor’s degree in a scientific discipline (biology, chemistry, biochemistry preferred) or related business/technical field.
  • Two years of customer service or sales experience preferred.
  • Proficient in Microsoft Windows, Excel, PowerPoint, CRM platforms, and general business software.
  • Excellent written and verbal communication skills; ability to convey information clearly to both technical and non-technical audiences.
  • Highly organized, detail-oriented, and capable of prioritizing multiple ongoing projects independently.
  • Reliable and team-oriented with strong follow-through and a customer-focused mindset.
  • Ability to travel to tradeshows and conferences, limited overnight travel may be required.
  • Must possess and maintain a valid driver's license.
  • Availability to work a remote schedule during normal business hours.
Benefits
  • Competitive compensation
  • Medical, dental and vision insurance
  • Generous paid time-off ( 4 weeks ) for vacations, sick and/or personal reasons
  • Over 10 paid holidays per year, including the week of 12/24 through 1/1
  • 401(k) plan
  • Tuition Reimbursement and Student Debt Payment Program
  • Life and disability insurance plans
  • Flexible spending accounts for medical and dependent care (FSA)
  • Fun employee events all year long
  • Flexible work schedules
  • Employee assistance program
  • Casual dress
  • Onsite Gym Facility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesales experiencemarket researchlead qualificationsales quotationsproduct informationcontract service pricinggrowth strategiesscientific liaisonterritory management
Soft Skills
written communicationverbal communicationorganizational skillsdetail-orientedprioritizationteam-orientedcustomer-focusedreliablefollow-throughindependent work
Certifications
Bachelor’s degree in scientific disciplinevalid driver's license