Case Manager
Catholic Charities Community Services
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
Visit company websiteExplore more
Salary
💰 $28 per hour
About the role
- Provides effective engagement, assessment, service planning and follow-up using a strengths based and trauma-informed approach
- Provides crisis intervention in emergencies and disasters around shelter, food, clothing, and other basic needs through the provision of financial assistance, food pantry, goods, advocacy, access to benefits and resources
- Responds to disasters within the community or city as assigned and needed to provide case management support
- Develops a comprehensive understanding of the complex social service system and partners with clients to better navigate these networks
- Designs and provides peer support groups in collaboration with community members
- Conducts community outreach to build program capacity
- Enters information into Data Management System(s)
- Meets program deliverables in a timely and efficient manner and works collaboratively with the funding partner (Department of Youth and Community Development—DYCD)
- Completes requests for financial assistance and gathers relevant supportive documentation in a timely, efficient, and thorough manner
- Attends and participates in weekly supervision, monthly Department meetings, team meetings, community meetings, trainings, and other agency-related activities.
Requirements
- Bachelor’s degree preferred or Associate’s degree required in human services
- At least two years’ experience in the social services field
- Bilingual Spanish/English required
- Excellent interpersonal skills: the ability to work well independently and as part of a team
- Knowledge of social service delivery systems and local resources
- Excellent organizational, time-management and communication skills
- WIFI access and an ability to successfully navigate remote technology, if needed
- Ability to utilize Microsoft Office Suite, Google Suite, and Data Management systems built on a Salesforce platform.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementcrisis interventioncommunity outreachfinancial assistancedata management systemssocial service delivery systemspeer support group designadvocacyresource navigationdocumentation gathering
Soft Skills
interpersonal skillsorganizational skillstime-management skillscommunication skillsteam collaborationindependent workengagementassessmentservice planningfollow-up