Catholic Charities Community Services

Operations

• Foster a culture of philanthropy within the organization.
• Manage the administration and oversight of planned giving estates, charitable gift annuities (CGAs), and related donor arrangements.
• Exercise independent judgment in maintaining, auditing, and evaluating planned giving records and donor documentation.
• Administer and oversee the Planned Giving module within Raiser's Edge.
• Serve as the primary relationship manager for planned giving vendor platforms.
• Independently manage planned giving communications and donor inquiries.
• Develop, analyze, and maintain planned giving dashboards, KPI metrics, and operational reports.
• Monitor and evaluate legal, tax, and regulatory developments related to planned giving practices.
• Lead the coordination and analysis of planned giving surveys and donor engagement initiatives.
• Collaborate cross-functionally with Development Operations and Finance staff.

Development Operations Specialist – Planned Giving

Director

• Reporting to the Board of Directors, the Chief Executive Officer (CEO) is responsible for the strategic leadership, direction, programmatic quality, financial integrity, management, operations, and overall sustainability of the Developmental Center.
• The CEO oversees all agency programs, operations, finances, facilities, and personnel while ensuring excellence in service delivery, regulatory compliance, organizational culture, and mission impact.
• The CEO serves as the organization’s strategic leader, representative, and primary public advocate, while ensuring high-quality educational and developmental outcomes for children and families, workforce stability, strong internal systems, and operational accountability.
• Provide strategic leadership and organizational direction aligned with the agency’s mission, values, and long-term sustainability.
• Lead strategic planning efforts that anticipate policy, regulatory, demographic, and funding changes affecting preschool special education and developmental disability services.
• Foster a culture of accountability, collaboration, operational excellence, and continuous improvement across the organization.
• Drive organizational innovation and growth by identifying opportunities to expand services, strengthen community partnerships, and enhance long-term organizational impact.

Executive Director – Developmental Services

Manager

• Provides direct case management services through advocacy, crisis intervention services, individual and group case management.
• Provides all intake and referral functions for community members looking for services. Includes walk-ins, phone enquiries, family members, parishes, other agencies etc.
• Supports receptionist and admin volunteers in providing information regarding services.
• Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short/ longer term case management, retention services.)
• Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off-site locations.
• Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
• Works as advocate/ partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services , substance abuse services.
• Maintains current and accurate documentation of services provided.
• Conducts outreach throughout the county.
• Acts as ambassador for AU. CCCSDC programs and services at trainings, forums, meetings etc.
• Ensures case outcomes reflect sustainability through 30 or 60 day follow up.
• Facilitates/ assists facilitate educational and support groups.
• Stays current on available resources, trends and interventions.
• Prepares comprehensive case management report monthly.

Case Manager

• Collaborate closely with senior leadership in the Office of Institutional Advancement
• Oversee daily gift processing, data entry, and acknowledgment letters
• Manage the process and batching of all gifts
• Deliver training and ongoing support to staff

Development Operations Coordinator

Recruitment

• Lead the full life cycle recruitment function for Catholic Charities.
• Build the infrastructure for current employees to grow their careers.
• Partner with hiring managers to meet staffing needs, manage the Applicant Tracking System.
• Develop the employer brand and candidate experience.
• Manage internal mobility programming, including the internal job posting process and mentorship initiatives.
• Track internal movement data and report on organizational health indicators.

Senior Talent Acquisition Manager, Internal Mobility

Chief Marketing Officer

• Provides strategic leadership for all marketing and communications efforts of Catholic Charities of the Archdiocese of New York.
• Responsible for elevating the organization’s visibility, advancing its mission and values, supporting fundraising and service delivery goals, and ensuring consistent messaging.
• Develop and implement a comprehensive marketing and communications strategy that is aligned with Catholic Charities’ priorities.
• Serve as a senior advisor on communications strategy and public messaging.
• Oversee brand positioning and marketing campaigns that promote program growth and awareness.
• Lead internal and external communications, including organizational announcements and media relations.
• Collaborate with the development team to execute a digital strategy and support fundraising campaigns.

Development Operations Specialist – Planned Giving

Executive Director – Developmental Services

Case Manager

Development Operations Coordinator

Senior Talent Acquisition Manager, Internal Mobility

Senior Director of Marketing