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Case Assistant II
Catholic Charities Community ServicesCase Assistant providing case management and crisis intervention services to clients at risk of shelter entry in New York City. Collaborating with programs for effective referrals and benefit applications.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crisis intervention and social service delivery, with strong capabilities in client assessment, benefit application assistance, and inter-agency communication. Bilingual proficiency in English and Spanish enhances service delivery to diverse populations.
Highest-signal resume keywords
Crisis InterventionClient AssessmentInter-Agency CommunicationBilingual ProficiencySocial Service Delivery Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Client AssessmentCrisis InterventionDocumentation ManagementStatistical ReportingBenefit Application Assistance
Soft Skills
Interpersonal SkillsOrganizational SkillsTime ManagementCommunication SkillsTeam Collaboration
Certifications & Qualifications
Bachelor’s Degree in Social Services
Industry Keywords
Social ServicesHousing CrisisPublic BenefitsPrivate BenefitsFood Distribution
About the role
Key responsibilities & impact- Provide crisis intervention to individuals and families facing a housing crisis and who are most at risk of shelter entry or re-entry
- Conduct assessments of individual and family problems and follow-up with brief services or referrals to Catholic Charities programs
- Develop and maintain communication with other programs and departments for inter-agency referrals
- Assist clients in applying for and receiving public and private benefits
- Maintain current and accurate documentation of services provided to clients
- Attend Agency’s in-service training and unit meetings as well as agency-related activities
- Complete statistical reports
- Assist with food distribution at food pantry and related administrative duties
Requirements
What you’ll need- Bachelor’s degree or at least two years’ experience in the social services field
- Bilingual, English/Spanish, a plus
- Excellent interpersonal skills
- Knowledge of social service delivery systems and City resources
- Good organizational, time-management and communication skills
- Ability to work well independently as well as part of a team
Benefits
Comp & perks- Flexible work arrangements
- Professional development