Caterpillar Inc.

Regional Account Manager

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Edmonton • Canada

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Salary

💰 CA$138,750 - CA$173,440 per year

Tech Stack

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About the role

  • Oversee and coordinate customer strategies for key clients in the mining industry.
  • Lead and participate in key account deals, collaborating with dealers, the local Caterpillar team, and the Commercial Manager to deliver insights, creative solutions, and strategic alignment.
  • Define long-term priorities with customers, aligning their goals with Caterpillar’s vision to strengthen partnerships and drive sustainable growth.
  • Leverage Caterpillar solutions to demonstrate how strategic collaboration increases market share and profitability.
  • Lead Regional execution of RISST (Resource Industries Sales, Services & Technology) and CAT corporate initiatives.
  • Drive process improvements that simplify work and improve efficiency across the Canada Mining Go-to-Market team, internal partners, and dealers.
  • Foster cross-functional collaboration across Strategic Accounts, Aftermarket, Technology, CAT Financial, and other key areas.

Requirements

  • Extensive experience in the mining industry, with a strong commercial background and deep understanding of machine applications.
  • Proven track record across operations, maintenance, procurement, and corporate-level functions.
  • Skilled in both mine site management and navigating complex corporate environments.
  • Market-oriented, customer-centric and strong strategic planning skills.
  • Experience working with Dealers and customers.
  • Excellent interpersonal skills to deal with complex issues and persuade others inside and outside the company, dealers, and customers to take specific actions.
  • Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
  • Proven leader and decision-maker with a proactive approach, and ability to work with urgency and drive continuous improvement.
  • Proficient in negotiation and consultative selling, driven by a strong motivation for sales success.
  • Demonstrates exceptional analytical thinking and problem-solving capabilities.
  • Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
  • Competitive Base Salary
  • Annual incentive bonus plan*
  • Medical, dental, and vision coverage
  • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  • Defined Contribution Pension Plan
  • Employee Share Purchase Plan
  • Short and long-term disability coverage
  • Life Insurance
  • Employee Assistance Programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementnegotiationconsultative sellingstrategic planningprocess improvementsmachine applicationsoperationsmaintenanceprocurementsales success
Soft Skills
interpersonal skillsleadershipdecision-makinganalytical thinkingproblem-solvingcustomer-centricproactive approachcollaborationpersuasionurgency