Develops and supports enterprise system solutions for Caterpillar IT applications and ERP/Digital transformation initiatives.
Acts as a subject matter expert and trusted advisor across multiple business process workstreams, ensuring solution quality, compliance, and long‑term business value.
Serve as SME and trusted advisor for multiple enterprise business process workstreams.
Lead and participate in workshops to validate business requirements for the Order Navigation Experience (deployed on SAP commerce platform), ERP touchpoints, and dealer‑facing solutions.
Review and approve solution designs, including prototypes, configurations, testing, and documentation.
Validate process documentation delivered as part of enterprise template solutions.
Review and approve test plans and end‑user training materials for new releases and deployments.
Provide Level 4 case management support, partnering with IT suppliers on root cause analysis and resolution.
Ensure solutions comply with enterprise governance requirements, including cybersecurity, enterprise architecture, SOx, sustainability, and IT General Controls.
Provides functional direction, reviews deliverables, and contributes input to performance feedback for analysts and consultants.
Mentor business process analysts, digital product owners, and development/operations consultants.

Requirements

Degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
Strong interpersonal and influencing skills, with the ability to lead change without direct authority.
6+ years of progressive IT experience in application/API development and/or application/API support.
6+ years of experience with enterprise platforms, including: Modern web applications (Java and/or .NET)
Configure Price Quote UX
PowerBI Reporting
Snowflake
SAP ERP
IBM Mainframe
Salesforce
5+ years of experience with commerce platforms such as SAP Commerce Cloud / Hybris.
5+ years of integration experience using ETL or connectivity tools (e.g., DataStage, IIB, SnapLogic, Sterling Integrator, Apigee).
Experience supporting large-scale ERP or digital transformation programs.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

application developmentAPI developmentSAP Commerce CloudETL toolsDataStageIIBSnapLogicSterling IntegratorApigeePowerBI

Soft Skills

interpersonal skillsinfluencing skillsleadershipmentoringcollaborationcommunicationproblem-solvingchange management