Quarry Automation Account Manager
Caterpillar Inc.
full-time
Posted on:
Location Type: Office
Location: Peterlee • United Kingdom
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Salary
💰 £79,424 - £99,279 per year
About the role
- Supports the development of quarry surface command technology recommendations and commercial proposals.
- Participates on behalf of and commits Caterpillar in direct sales negotiations.
- Provides input to product business units concerning new product development, new product requirements, anti-competitive strategies, and pricing.
- Establishes pricing strategies and is partially accountable for profitability.
- Maintains coverage of key quarry customers.
- Participates in site evaluation of customers' mine sites related to Command for Hauling and develop solutions to improve customers' operations efficiencies, and cost-per-ton.
- Evaluates product performance on customers' sites and recommend ways to improve customers' operations, efficiencies, and cost-per-ton.
- Spearheads the introduction of new quarry & mining products, services, and technologies.
Requirements
- Bachelor's degree in engineering or equivalent experience
- Experience in supporting quarry operations to improve productivity and lower operating cost
- Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
- Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
- Knowledge of Cat MineStar Solutions Command products, product applications, and the Dealer’s role in selling and supporting MineStar Solutions, as well as their business practices.
- Alternative to the above – Extensive knowledge of Mining Automation solutions, products, product applications.
Benefits
- Travel: up to 50%
- Domestic relocation assistance may be available
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quarry operationsproduct performance evaluationpricing strategiescost-per-ton analysisnew product developmentcommercial proposalssales negotiationsproduct/service value sellingaccount managementMining Automation solutions
Soft Skills
customer focuseffective communicationsdecision makingcritical thinkingnegotiatingrelationship management
Certifications
Bachelor's degree in engineering