Casium

Operations

• Own key case operations workflows including engagement materials, shipment coordination, mailing follow-through, invoicing handoff, and case record maintenance
• Track filings, delivery status, and government correspondence with strong attention to detail and clear internal follow-up
• Flag missing items, delays, or execution risks early so cases keep moving smoothly
• Support day-to-day coordination across clients, external vendors, and internal teams to keep operations running cleanly and reliably
• Help manage onboarding, scheduling, follow-ups, and operational logistics across active matters and internal workstreams
• Serve as a dependable connective layer across attorneys, case managers, product, marketing, and leadership
• Assist with event logistics, outreach coordination, materials preparation, and follow-up so external moments feel polished and well run
• Support lightweight marketing and communication efforts including drafting copy, coordinating campaigns, and helping maintain a thoughtful brand presence
• Represent Casium with professionalism and care in every external interaction
• Take on cross-functional administrative and operational projects that improve how the business runs
• Identify workflow gaps, inefficiencies, or recurring friction points and help build better processes, templates, and habits
• Become the kind of operator people trust to get important details right and keep things moving

Operations Coordinator

Product Marketing

• Pipeline creation and outbound
• Build pipeline from scratch through outbound, referrals, events, founder-led follow-up, and creative prospecting
• Identify high-potential target accounts and trigger signals across growth-stage companies with recurring immigration and mobility needs
• Engage stakeholders across People, Talent, Recruiting, Legal, Finance, and leadership teams
• Create a steady flow of qualified meetings and real opportunities through sharp messaging, persistence, and thoughtful follow-through
• Full-cycle sales
• Run discovery, demos, pilots, and deal strategy through close
• Understand customer pain deeply and translate it into a compelling business case
• Build trust quickly, create urgency, and maintain momentum across multiple stakeholders
• Navigate contracting, pricing, and internal approvals with pragmatism and speed
• Build the playbook
• Turn early conversations and wins into repeatable messaging, outreach sequences, talk tracks, objection handling, and lightweight process
• Help refine our ICP, positioning, and packaging based on what you are hearing in the market
• Keep CRM hygiene strong and make pipeline visible, honest, and actionable
• Feedback loop to product and delivery
• Bring customer insight back into product, legal, and operations so we keep improving what we sell and how we deliver
• Partner closely with legal and delivery teams to ensure strong handoffs and a high-trust customer experience
• Spot patterns in buyer needs and help us sharpen the product and workflow over time

Operations Coordinator

Founding GTM Executive