Analyze product and customer data from multiple sources (analytics tools, feedback platforms, internal systems) to uncover trends in adoption, retention, and engagement.
Define, track, and report on key metrics such as NPS, ARR per user, active users, and firm engagement etc.
Build dashboards and scalable reporting that unify data across systems and make insights accessible to the organization.
Work with incomplete, inconsistent, and less structured data, applying creative problem-solving to ensure accuracy, reliability, and trust.
Partner with Product Managers to validate hypotheses, measure feature performance, and guide prioritization.
Collaborate with Finance to connect product usage with revenue outcomes, including revenue projections, retentions and growth modeling.
Support the Commercial team and Market Leaders with insights that inform go-to-market strategy, customer engagement, and regional performance.
Act as a data advocate ensuring that insights drive decision-making across teams, even when data is fragmented or ambiguous.

Requirements

3+ years of experience in product, business, or data analytics.
Strong background in data mining, quantitative analysis, and problem solving.
Proficiency in SQL and a scripting language (Python or R) for data wrangling and analysis and working with APIs.
Experience with BI and visualization tools such as Power BI (Microsoft Fabric a plus).
Exposure to product analytics and feedback platforms such as Pendo.
Experience working with data platform or engineering teams to improve pipelines and data quality.
Self-starter who thrives in ambiguous environments, with strong communication and data storytelling skills.
A passion for data-driven decision-making and a commitment to continuous learning and improvement.

Benefits

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsdata miningquantitative analysisSQLPythonRdata wranglingAPIsbusiness intelligencedata visualization

Soft Skills

problem solvingcommunicationdata storytellingself-startercreativitycollaborationadaptabilityinsight generationdecision-makingcontinuous learning