Casechek

Solutions Engineer

• Work with customer IT teams to design and implement integrations from EHR and ERP systems
• Build, customize, and maintain integrations using Qvera, including JavaScript-based logic and transformations
• Develop and maintain JavaScript code for data parsing, validation, transformation, and routing
• Configure and support HL7, flat file, and API-based data feeds
• Test integrations end-to-end and validate data accuracy and completeness
• Troubleshoot integration failures and data quality issues, identifying root causes and implementing fixes
• Collaborate with internal engineering, product, and customer success teams during implementations
• Document integration designs, mappings, and customer-specific configurations
• Support ongoing enhancements and changes to live customer integrations

Technical Integration Engineer

Implementation Specialist

• Lead client implementations to deliver success in new and existing customers use of procurement & payment
• Manage client relationship upon execution of signed contract through go-live, to ensure contractual commitments and expectations are met.
• Manage project execution and performance to ensure that key milestones and financial objectives are achieved.
• Consult customers on process improvements and opportunities after providing baseline data and process analysis.
• Produce, analyze, and validate customer data to demonstrate outcomes and ensure client engagement throughout the implementation.
• Utilize reporting data to determine where efficiencies are needed and identify opportunities at customer sites.
• Facilitate issue resolution, training, and support related to the client implementation.
• Collaborate cross-functionally with multiple internal teams to ensure on-time delivery of contracted solutions.
• Revise best-practices and standard-operating procedures to streamline the implementation process, and add efficiencies where necessary.

Technical Integration Engineer

Implementation Manager