Casechek

Account Manager

• Develop and maintain strong, strategic relationships with enterprise-level hospital and health system clients.
• Serve as a subject matter expert in hospital implant supply chain matters such as sourcing, contracting, procurement, operations and vendor management.
• Act as the primary liaison between Casechek and client supply chain, perioperative, finance, and revenue cycle teams.
• Lead operational and executive business reviews focused on measurable outcomes, including cost containment, contract compliance, product sourcing, charge capture optimization, and process standardization.
• Analyze client data to identify operational inefficiencies, financial leakage, and revenue opportunities related to implantable devices.
• Advise clients on best practices in implant governance, value analysis, vendor accountability, and materials management process improvement.
• Collaborate with client EHR and ERP teams (e.g., Epic, Cerner, Lawson- Infor, Workday, Oracle, etc.) to ensure integration alignment and data integrity.
• Monitor and analyze account health to proactively identify risks and opportunities for expansion.
• Document and manage client activity and insights using internal systems (e.g., Salesforce CRM, Microsoft Office).
• Identify trends across enterprise accounts and provide actionable feedback to Product and Leadership teams.
• Proactively address technical, operational, or stakeholder issues that arise.
• Lead special projects as requested.

Enterprise Account Manager – Hospital Supply Chain SME

Solutions Engineer

• Work with customer IT teams to design and implement integrations from EHR and ERP systems
• Build, customize, and maintain integrations using Qvera, including JavaScript-based logic and transformations
• Develop and maintain JavaScript code for data parsing, validation, transformation, and routing
• Configure and support HL7, flat file, and API-based data feeds
• Test integrations end-to-end and validate data accuracy and completeness
• Troubleshoot integration failures and data quality issues, identifying root causes and implementing fixes
• Collaborate with internal engineering, product, and customer success teams during implementations
• Document integration designs, mappings, and customer-specific configurations
• Support ongoing enhancements and changes to live customer integrations

Enterprise Account Manager – Hospital Supply Chain SME

Technical Integration Engineer