General Manager
Casa de Montecristo
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • United States
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About the role
- Achieves overall sales, KPI and profit goals of his/ her assigned location
- Manages the complete operations of the store as an on-the-floor leader
- Performs all functions and ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner
- Delegates tasks appropriately and holds team accountable
- Models and ensures all Casa de Montecristo policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed
- Ensure compliance to all state and local regulations
- Maintains a comfortable, responsible and safe environment
- Analyzes and measures retail business trends
- Seeks opportunities and implements plans to increase topline retail sales and profitability through product education, events, and outside partnerships
- Full P&L responsibility
- Monitors all expenses and costs within the store to achieve positive store contribution and be in line with the set budget objectives
- Manages inventory, controls shrink and retail supply expenses
- Recruit, train and lead a team of top performing associates
- Challenges and inspires others to achieve and execute sales driving initiatives
- Monitors and manages store staffing levels, proactively and according to the needs of the business
- Maintains an active performance development process
- Provides coaching in the moment and performance feedback to employees
- Conducts formal performance reviews consulting with HR
- Acts as an ambassador for the brand within his/her market
- Responsible for the location’s external relations within the competitive environment
- Active participant in local networking, marketing, events and activities
- Maintains visual standards to support the brand image
- Demonstrates an energetic, persistent and professional demeanor at all times
- Other duties as assigned by the Market Manager.
Requirements
- Three plus years of retail or hospitality management experience
- Bachelor’s Degree preferred
- Deep knowledge of retail and/or hospitality business
- Ability to work a flexible schedule (night, weekends, holidays)
- Previous experience with successfully coaching and developing others is required
- Exceptional interpersonal skills
- Superb oral and written English communication skills (Proficient with Word, Excel, and Outlook)
- Hands on team player with a strong work-ethic
- Ability to travel, as required (less than 10%)
- Ambitious self-starter, adept at leading through others to consistently deliver superior results
- A track record of motivating and inspiring a team of individuals to meet challenging standards
- Desire to develop oneself and others
- Seeks and delivers constructive feedback.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail managementhospitality managementP&L responsibilityinventory managementperformance developmentcoachingsales driving initiativesbudget managementcompliancebusiness trend analysis
Soft Skills
interpersonal skillscommunication skillsteam leadershipmotivational skillsself-starterwork ethicflexibilityconstructive feedbackaccountabilityproblem-solving
Certifications
Bachelor's Degree