Cart.com

Human Resources

• Own Workforce Operations & Agency Coordination
• Lead day-to-day coordination of temporary workforce operations across GP1 & GP2, serving as the primary point of contact for staffing agencies
• Send personnel requests, manage real-time call-outs, and ensure alignment on staffing needs to support fluctuating volumes
• Maintain and upload weekly master schedules (by Friday 3PM), ensuring accuracy across systems and partners
• Execute workforce system updates including new hires, terminations, and schedule changes in tools such as Jazz and internal trackers
• Send timeclock and payroll reports to agency partners and ensure alignment across all vendors
• Update bill rates as needed and maintain accurate workforce records
• Drive Agency Performance, Payroll & Workforce Accuracy
• Balance and approve agency invoices, maintain invoice trackers, and ensure billing accuracy across partners
• Support payroll-related activities including time corrections, missing hours requests, and reporting discrepancies
• Process temp terminations end-to-end, including system updates and coordination with security for badge deactivation
• Maintain weekly staffing reports and ensure accurate headcount visibility for site leadership
• Communicate schedule changes, overtime needs, and updates via mass communications (e.g., text outreach)
• Champion Employee Experience & Onsite HR Support
• Maintain a consistent onsite presence across GP1 & GP2 (split schedule) to support employees and daily operations
• Assist associates with HR-related questions, concerns, and navigation of processes (e.g., LOA, FMLA, attendance)
• Partner with HR and site leadership to support employee engagement initiatives, recognition programs (e.g., Employee of the Month), and onsite events
• Coordinate onboarding support including new hire communications, documentation, and training follow-ups (e.g., security awareness)
• Act as a connector between HR, Operations, and frontline associates—ensuring a positive, responsive, and people-first experience

HR Coordinator

Software Engineer

• Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results
• Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals
• Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation
• Develop and execute project plans, timelines, and budgets for successful technology and process implementations
• Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure
• Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations
• Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience
• Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities
• Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results.

Director of Industrial Engineering

Brand Manager

• Provide direct executional support to Brand Managers/Directors and their brands
• Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. and build into a high-quality visual format
• Attend all client meetings and provide proactive communication to client on all action items and statuses
• Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required
• Track the flow and completion of them and ensure they are being completed timely
• Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention
• Work cross-functionally with Media and Operations to achieve client goals efficiently
• Learn hands-on Ecommerce skills that cover media, SEO, supply chain, content, merchandising, and other facets of a business
• Develop and maintain knowledge of Amazon strategy and retail developments
• Develop an understanding of brand strategy and how to lead accounts in order to promote to higher levels of Brand Management

Associate Brand Manager – Amazon Marketplace

Project Manager

• Lead end-to-end program execution across multiple workstreams, ensuring alignment with contract requirements
• Develop and manage program plans, timelines, and deliverables
• Ensure adherence to federal regulations, reporting standards, and compliance requirements
• Serve as the primary liaison between Cart.com and government stakeholders
• Communicate program status, risks, and performance metrics to internal and external partners
• Oversee project analysts and junior analysts to ensure high-quality deliverables
• Identify risks, dependencies, and mitigation strategies
• Drive program reporting, including KPIs, dashboards, and executive summaries
• Ensure timely and accurate submission of required deliverables
• Continuously improve processes to enhance program efficiency and effectiveness
• Facilitate regular status meetings, briefings, and executive updates

Program Manager/Project Analyst – Future Opportunities

Financial Planning and Analysis

• Build, maintain, and enhance complex financial models to support long-term planning, scenario analysis, and investment decisions
• Support the development of monthly, quarterly, and annual forecasts, ensuring alignment with company strategy and operational goals
• Conduct scenario planning and sensitivity analysis to support leadership decision-making
• Partner with finance leadership to support the annual budgeting and strategic planning process
• Collaborate with business leaders to develop financial targets, resource plans, and investment priorities
• Ensure alignment between departmental plans and overall company financial goals
• Analyze financial performance, identify trends, and provide actionable insights to senior leadership
• Conduct variance analysis across revenue, costs, and operational metrics
• Develop reporting packages and dashboards that enable business leaders to monitor performance and make informed decisions
• Act as a finance partner to cross-functional teams, helping leaders understand financial performance and optimize business outcomes
• Support cost optimization initiatives and evaluate new business opportunities
• Assist with financial evaluation of strategic initiatives, investments, and operational improvements
• Support the preparation of financial materials for executive leadership and board discussions
• Partner with Investor Relations and Finance leadership to assist with responses to investor inquiries and financial reporting requests

FP&A Manager

Business Development Rep

• Execute business development strategies to expand Cart.com’s presence in the 3PL & Fulfillment market.
• Build consultative relationships with prospects to introduce Cart.com’s supply chain services.
• Manage and grow a pipeline of mid-size deals, ensuring consistent progress toward sales targets.
• Partner with internal teams to tailor solutions that address client-specific needs and challenges.
• Conduct market research to identify trends and opportunities that align with Cart.com’s offerings.
• Contribute to customer retention by identifying upselling and cross-selling opportunities.
• Support contract negotiations to ensure favorable terms for clients and Cart.com.
• Represent Cart.com at industry events, promoting our brand and building relationships with key stakeholders.

Business Development Manager/Director – Fulfillment

Security Engineer

• Define and execute Cart.com’s multi-year enterprise safety and security roadmap
• Establish governance frameworks across EHS, security, loss prevention, and hazmat
• Align safety strategy with business growth, new site launches, and new client verticals
• Serve as executive advisor on operational risk and regulatory exposure
• Report risk posture and performance to executive leadership
• Lead Cart.com’s enterprise Safety & Security functions
• Design field-level and corporate safety team structure aligned to growth plans
• Establish safety leadership standards across fulfillment sites
• Select and manage external security, compliance, and audit partners
• Standardize safety frameworks across all fulfillment centers
• Ensure OSHA, DOT, EPA, and state regulatory compliance
• Drive leading-indicator performance programs that reduce incidents before they occur
• Oversee enterprise incident investigation standards and systemic corrective action programs
• Support greenfield launches, M&A integrations, and operational expansions
• Establish enterprise security standards, shrink reduction strategy, and physical risk mitigation frameworks
• Oversee crisis management, emergency preparedness, and business continuity planning
• Develop investigation and escalation standards
• Modernize surveillance, access control, and vulnerability assessment programs
• Lead hazardous materials governance across storage, handling, and transportation
• Ensure compliance with DOT hazmat regulations and OSHA HazCom standards
• Partner with commercial teams to safely enable new regulated client capabilities
• Embed safety accountability into operational KPIs and leadership expectations
• Move culture from reactive compliance to proactive ownership
• Develop training frameworks that scale across distributed teams
• Champion psychological safety alongside physical safety

Director of Safety – Security

• Support a portfolio of mid-market to enterprise eCommerce clients, along with the strategic lead assigned to the business.
• Build and maintain trusted, long-term client relationships through clear communication and high standards of accountability.
• Support Quarterly Business Reviews (QBRs) by pulling and analyzing performance data to translate into actionable insights and clear growth strategies.
• Develop confidence in client communication and analytics through meetings and business performance reviews.
• Provide direct executional support to Brand Managers/Directors and their brands.
• Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc.
• Attend all client meetings and provide proactive communication to client on all action items and statuses.
• Manage timelines, budgets, and cross-functional resources to ensure delivery against contracted scopes and client goals.
• Support operational execution across campaigns, promotions, merchandising updates, site optimizations, and launches.
• Partner with internal teams (Media, Creative, Merchandising, Operations, Supply Chain and Technology) to deliver seamless, integrated outcomes.
• Track account health, deliverables, and KPIs to support retention, satisfaction, and expansion.
• Monitor any aligned on-site merchandising strategy including navigation updates, category pages, homepage content, and seasonal refreshes.
• Ensure accuracy and optimization of Product Detail Pages (PDPs) across content, pricing, imagery, and availability.
• Collaborate on product launches, site promotions, and limited time drops across web, email, and SMS channels.
• Maintain brand consistency and digital storytelling across all customer touchpoints.
• Learn hands-on Ecommerce skills that cover media, supply chain, content, merchandising, and other facets of a business.
• Develop an understanding of brand strategy and how to lead accounts to promote to higher levels of Brand Management.
• Stay current on eCommerce platform updates, industry trends, and emerging tools to bring proactive ideas to clients.
• Contribute to internal process improvements, documentation, and knowledge-sharing to strengthen team scalability and quality.

Associate Brand Manager

• Serve as Cart.com’s internal SME on federal acquisition regulations (FAR), DFARS (if applicable), and public-sector procurement requirements
• Advise cross-functional teams on compliance considerations tied to logistics, warehousing, fulfillment, and transportation services
• Interpret RFPs, RFIs, RFQs, and government contracts to identify risks, requirements, and operational implications
• Partner with Sales and Business Development teams to support government pursuits
• Review, negotiate, and advise on terms and conditions for government contracts