Carma

Sales

• Lead Carma's sales function to deliver strong conversion performance, sustainable growth and exceptional customer outcomes.
• Develop and execute sales strategies that maximise vehicle deliveries, conversion rates, finance penetration, trade-in uptake and customer satisfaction.
• Build and continuously improve the end-to-end sales journey, identifying opportunities to optimise customer engagement, sales processes and team effectiveness.
• Use data, reporting and customer insights to drive decision making, improve performance and uncover new growth opportunities.
• Design and refine sales operating models, team structures, incentive programs and performance frameworks that support scale.
• Partner closely with Marketing to improve lead quality, customer acquisition and full-funnel conversion performance.
• Collaborate with Product and Technology teams to enhance systems, workflows and sales productivity.
• Build, coach and develop a high-performing sales team through strong leadership, accountability and capability development.
• Drive a culture of continuous improvement by leveraging technology, automation, AI and best-practice sales methodologies.
• Act as a senior leader within the business, contributing to strategic planning, cross-functional initiatives and Carma's long-term growth objectives.

Head of Sales

Accounts Payable

• Managing the end-to-end accounts payable process, including invoices and payments.
• Investigating and resolving variances and discrepancies - sometimes that means jumping on the phone or chatting via email or Slack.
• Setting up new vendor accounts and verifying bank details.
• Handling the AP inbox and providing excellent customer service.
• Reconciling accounts and maintaining accurate data in our ERP system.

Head of Sales

Accounts Payable Specialist