Carisk Partners

Care Coordinator

• Assesses and analyzes the injured worker's medical, behavioral and/or vocational status, utilizing Carisk’s patient-centered, strengths-based biopsychosocial approach.
• Assists in developing a Care Coordination plan to help the patient achieve maximum functional improvement.
• Engages with the patient, current and potential providers as well as vocational and social support systems and other stakeholders externally.
• Engages with Carisk’s Clinical, Quality, Provider Relations and other teams internally.
• Manages a patient’s progress towards the desired outcomes via a customer facing monthly progress report.
• Arranges referrals, consultations, therapeutic services, and confers with other specialists regarding course of care and treatment.
• Accurately reports all cases, activity and hours associated in accordance with customer-specific guidelines and consistent with Carisk documentation practices.
• Attends all meetings and conference calls as requested by Carisk Clinical and Administrative teams.
• Maintains any required credentials and adheres to all codes of ethics required by these credentials.
• Performs various professional duties as assigned by management.

Nurse Care Coordinator

Bilingual

Bilingual Workers' Compensation Care Coordinator

Manager

• Overseeing referral assignments made by care coordination assistant, assuring proper caseload distribution.
• Tracking of report submission by direct reports to QA and assuring any necessary training needs are addressed with each associate in a timely manner.
• Reporting of KPIs to larger clinical leadership team to reflect areas of opportunities and strengths within clinical care coordination team.
• Critical clinical analysis of patient case active problems, risks, and barriers.
• Monthly 1:1 meeting with direct reports to properly align on how associate is tracking against set departmental goals as well as provision of feedback on associate strengths.
• Management and tracking of associate deadlines related to care coordination plan development, report submission, and contract deadlines with associated closure report.
• Escalation and tracking of any user system challenges reported within the team.
• Collaboration with other members of clinical leadership to proactively identify associate barriers, root cause analysis, and implementation of solution in conjunction with the clinical leadership team.

Nurse Care Coordinator

Bilingual Workers' Compensation Care Coordinator

Clinical Nurse Manager