Caris Life Sciences

Director

• Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.
• Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery.
• Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.
• Lead Quarterly Business Reviews (QBRs) focused on performance, utilization trends, outcomes, and future growth initiatives.
• Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps.
• Serve as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning, prioritization, and tactical execution.
• Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.
• Serve as the primary project owner for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements.
• Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to ensure successful delivery of enterprise initiatives.
• Define project scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.
• Support new business development and account expansion by assisting with complex deal strategy, value positioning, and navigation of institutional decision-making processes.
• Serve as a senior escalation point for strategic accounts and ensure alignment between customer expectations and Caris operational performance.
• Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.

Director – Strategic Accounts

Compliance

• Manage the compliance inbox by reviewing, prioritizing, and responding to employee inquiries related to policies, procedures, and regulatory requirements.
• Triage incoming questions and route complex or high-risk issues to appropriate compliance, legal, or privacy personnel.
• Track and log all inquiries, ensuring proper documentation and follow-up through resolution.
• Develop and maintain standard response templates and FAQs to promote consistency and efficiency.
• Support drafting and distribution of compliance communications, alerts, and guidance.
• Maintain compliance documentation, including policies, procedures, and inquiry logs.
• Assist with scheduling, coordination, and documentation of compliance meetings and committee activities.
• Support onboarding and periodic compliance training logistics (e.g., tracking completion, sending reminders).
• Assist with basic monitoring activities, including tracking attestations and policy acknowledgments.
• Coordinate with cross-functional teams (HR, Legal, Privacy, Operations) to gather information needed to respond to inquiries.

Compliance Operations Specialist

Account Executive

• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
• Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
• Meet or exceed assigned revenue, activity, and performance targets.
• Build and maintain strong customer relationships through consistent in-person engagement.
• Ensure a seamless customer experience across the full order lifecycle.
• Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
• Execute retention strategies and identify upselling and cross-selling opportunities.
• Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
• Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
• Provide consultative guidance on billing, reimbursement, and payer dynamics.
• Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
• Maintain accurate CRM documentation and complete required administrative tasks.

Oncology Account Executive – Texas East

• Manage the privacy inbox by reviewing, prioritizing, and responding to employee inquiries related to policies, procedures, and regulatory requirements
• Triage incoming questions and route complex or high-risk issues to appropriate compliance, legal, or privacy personnel
• Track and log all inquiries, ensuring proper documentation and follow-up through resolution
• Support the execution of privacy impact assessments for both internal initiatives and third-party privacy reviews, including gathering requirements, documenting data flows, and identifying potential privacy risks
• Analyze the impact of new and changing privacy requirements on organizational operations, products, and services
• Assist in the management and response to privacy incidents, including intake, triage, documentation, and coordination with cross-functional teams to support timely investigation and resolution
• Develop and maintain standard privacy response templates and FAQs to promote consistency and efficiency
• Support drafting and distribution of privacy communications, alerts, and guidance
• Maintain privacy documentation, including policies, procedures, and inquiry logs
• Assist with scheduling, coordination, and documentation of privacy meetings and committee activities
• Provide support for the coordination, delivery, and tracking of privacy trainings, including maintaining training records, monitoring completion, and collaborating with stakeholders to ensure ongoing awareness and compliance
• Assist with basic monitoring activities, including tracking attestations and policy acknowledgments
• Coordinate with cross-functional teams (HR, Legal, Privacy, Operations) to gather information needed to respond to inquiries
• Perform additional privacy and data protection related duties as assigned, including supporting cross-functional initiatives, assisting with compliance activities, and contributing to the continuous improvement of privacy program processes and documentation

Director – Strategic Accounts

Compliance Operations Specialist

Oncology Account Executive – Texas East

Regulatory Privacy Analyst