Caris Life Sciences

Director – Strategic Accounts

Caris Life Sciences

full-time

Posted on:

Location Type: Hybrid

Location: Missouri • United States

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Job Level

Lead

About the role

  • Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.
  • Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery.
  • Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.
  • Lead Quarterly Business Reviews (QBRs) focused on performance, utilization trends, outcomes, and future growth initiatives.
  • Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps.
  • Serve as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning, prioritization, and tactical execution.
  • Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.
  • Serve as the primary project owner for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements.
  • Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to ensure successful delivery of enterprise initiatives.
  • Define project scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.
  • Support new business development and account expansion by assisting with complex deal strategy, value positioning, and navigation of institutional decision-making processes.
  • Serve as a senior escalation point for strategic accounts and ensure alignment between customer expectations and Caris operational performance.
  • Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.

Requirements

  • Bachelor’s degree in life sciences, business, or a related field.
  • Minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
  • Strong understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.
  • Demonstrated success driving growth within complex, matrixed healthcare environments.
  • Proven ability to influence without direct authority and lead cross-functional and field teams.
  • Proficiency in CRM systems (e.g., Salesforce), reporting tools, and Microsoft Office Suite.
  • Ability to successfully complete pre-employment processes, including background check, drug screening, and reference check.
Benefits
  • Ongoing training related to Caris products, systems, regulatory requirements, and commercial processes will be required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementoncology diagnosticsprecision medicinemolecular diagnosticsnext-generation sequencing (NGS)pathology operationsdata analysisproject managementworkflow optimizationEMR integrations
Soft Skills
influence without authorityleadershipmentorshipcommunicationstrategic thinkingcross-functional collaborationproblem-solvingrelationship managementtactical executioncustomer alignment