Client Platform Engineer
Caris Life Sciences
full-time
Posted on:
Location Type: Office
Location: Irving • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudiOSJamfMacOSShell Scripting
About the role
- Assist in the architecture, design, integration, implementation, operation, and support of enterprise-wide applications and services both on prem and cloud for our Windows and MAC end-user fleet.
- Assist in developing and maintaining standard workstation images, configurations, and baselines for different user groups and device models.
- Support long-term endpoint platform strategies and capacity planning to meet evolving business and end-user needs.
- Assist in the design and perform workstation benchmarks to measure workstation performance between models and overtime.
- Engineer, configure, and support endpoint management platforms such as Microsoft Intune, Windows Autopilot, JAMF Pro, Apple Business Manager, and related configuration management tooling.
- Assist in the development and maintaining scripts, policies, and configuration profiles (e.g., PowerShell, Intune configuration, JAMF policies) to automate application deployment, OS configuration, and settings management.
- Support and optimize patch management and software update processes, including planning and execution of major OS and application upgrades.
- Serve as an escalation point for complex workstation and endpoint management issues from Service Desk, Technical Specialists and other support teams.
- Apply and enforce desktop standards, configuration policies, and security baselines, implementing improvements to enhance stability, performance, and security.
- Diagnose and investigate unique and complex systemic problems affecting end-user devices, drive root cause analysis, and permanent remediation.
- Partnering with the Senior Engineers and Architects to align endpoint solutions with enterprise standards, roadmaps, and security requirements.
- Support the efforts in ensuring endpoint solutions adhere to security policies, regulatory requirements, and best practices (e.g., hardening, encryption, identity and access management).
Requirements
- Associate degree in Computer Science, Information Technology, or related field; or equivalent experience, training and/or certifications.
- A minimum of 6 years of experience in Information Technology, Engineering, or related field.
- At least 3 years of experience in IT operations, administration, or engineering.
- 2+ years of hands-on experience in client platform engineering, endpoint management, or a closely related IT Engineering role.
- Experience packaging, deploying, and supporting enterprise applications on Windows and/or macOS.
- Experience supporting medium-to-large environments (e.g., 800+ endpoints).
- Practical experience with endpoint management platforms such as: Microsoft Intune (Endpoint Manager), Windows Autopilot, JAMF Pro and Apple Business Manager for macOS and iOS device management.
- Strong understanding of Windows and macOS operating systems, including configuration, troubleshooting, and lifecycle management.
- Experienced scripting and automation (e.g., PowerShell, shell scripting) to manage clients and automate repetitive tasks.
- Proficient in IT tools and automation technologies
Benefits
- Professional development opportunities
- Exceptional communication skills and strong team collaboration abilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
endpoint managementclient platform engineeringscriptingautomationconfiguration managementpatch managementtroubleshootingapplication deploymentOS configurationperformance benchmarking
Soft skills
problem-solvingcommunicationcollaborationroot cause analysisescalation managementorganizational skillsattention to detailadaptabilitycustomer serviceteamwork
Certifications
Associate degree in Computer ScienceInformation Technology certificationrelated field certification