Caring for Others LLC - In-Home Care

Regional Director of Operations

Caring for Others LLC - In-Home Care

full-time

Posted on:

Origin:  • 🇺🇸 United States • Oregon

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Job Level

Lead

Tech Stack

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About the role

  • Provide proactive, responsive, and concise communication through project management platforms and departmental deliverables
  • Strategically develop and scale the operations department, implementing structure, people, and systems to improve efficiency, profitability, and compliance
  • Analyze market trends, competition, and industry developments to identify opportunities and risks
  • Partner cross-departmentally to develop and manage budgets, forecasts, contracts, and financial plans
  • Develop, cultivate, and ensure a high-performance culture that optimizes production, enhances performance, ensures operational continuity, and drives profitability
  • Oversee day-to-day operations for multi-site branches, ensuring efficiency, productivity, and adherence to company standards
  • Travel regionally and frequently to motivate teams, manage performance, ensure quality outcomes, maintain compliance, and provide branch oversight; travel to fill vacant roles as needed
  • Monitor and maintain organizational culture, safeguarding positive elements and addressing issues that hinder progress
  • Ensure processes are standardized to drive consistent revenue generation, legal compliance, and operational efficiency across the organization
  • Ensure branches have the right personnel and create staffing plans to ensure operational continuity at all times

Requirements

  • Self Motivated, Go Getter, Pro-Active Mentality; ability to take initiative and work independently
  • Results-driven, goal-oriented approach; thrive in fast-paced, growth-oriented, deadline-driven environment
  • Cherish innovation and value streamlined process and efficiency
  • Intuitive, strategic, and organized project management skills; outstanding attention to detail, documentation, organizational, and planning skills
  • Time management and ability to handle multiple tasks and prioritize
  • Exuberantly positive, solution-oriented change agent with uncompromising character
  • Cultural contribution: align with Company mission, values, and bring positive values
  • Demonstrated sense of warmth, welcome, and professionalism; commitment to excellence and strong commitment to compliance
  • Experience handling highly confidential and sensitive information and/or knowledge of HIPAA best practices for PHI
  • Excellent written and oral communication; fluency in English
  • Proven ability to work independently and as part of a team
  • Proficient in Microsoft Suite (Word, Excel, SharePoint, Outlook) and comfortable with technology and software
  • At least 8-10 years of management level, multi-site experience in progressive leadership roles in business operations
  • Experience managing 20+ direct reports with radical accountability on data-driven KPIs
  • Proven track record driving profitability and compliance through operational excellence
  • Ability to travel continually, often for a week or more at a time; frequent regional travel
  • Experience in strategic planning and execution; proficiency in financial management, budgeting, forecasting, and analyzing competitive landscape
  • Proven track record in managing large teams and driving business growth
  • Bachelor's or Master's Degree in Business, Psychology, Human Resources, or Healthcare Management
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