CargoSprint

Account Executive

• Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of Atl and surrounding areas).
• Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
• Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
• Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
• Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
• Hold regular monthly customer business reviews using data and deep expertise to improve customer experience.

Engineering Manager

• Lead and mentor a distributed team of DevOps, SRE, and Database engineers.
• Architect and operate secure, scalable, and cost-efficient Azure Cloud environments.
• Implement and optimize CI/CD pipelines, infrastructure as code (IaC), and observability platforms.
• Champion AIOps and AI-driven tooling (e.g., GitHub Copilot, Azure DevOps AI, intelligent alerting) to improve developer productivity and operational efficiency.
• Establish and enforce SRE practices — SLIs/SLOs, incident response, on-call processes, and postmortems.
• Oversee performance, scalability, and reliability of PostgreSQL, MySQL, SQL Server, CosmosDB and Redis databases in production.
• Partner cross-functionally with product and engineering teams to align infrastructure with business priorities.
• Drive cost optimization, disaster recovery, and security compliance initiatives.

Senior Engineering Manager

Sales Development Rep

• Research and identify potential customers and key decision-makers within target companies
• Utilize various tools, platforms and databases (e.g. Salesforce, LinkedIn) to source and generate leads.
• Engage in outbound prospecting activities, including cold calling, email outreach, and social selling.
• Conduct initial conversations with prospects to understand their needs, pain points, and business challenges
• Qualify leads by assessing their interest, fit, and readiness to utilize our solutions based on established criteria
• Schedule meetings and product demos for qualified leads with Account Executives and the Director of National Accounts
• Follow up with inbound leads generated through marketing campaigns, events, and website inquiries.
• Maintain regular follow-up with leads to nurture relationships and keep them engaged.
• Provide prospects with relevant content and resources to educate them about our solutions.
• Accurately track and update lead information and interactions in the CRM system (e.g. Salesforce).
• Maintain a clean and organized pipeline to ensure consistent lead flow and follow-up.
• Report on lead generation and qualification metrics, including number of calls made, emails sent, meetings set and leads qualified.

Sales Development Representative

Technical Writer

• Write and maintain API documentation, developer guides, and product manuals.
• Produce clear release notes, in-app help, and knowledge base articles.
• Draft emails, website copy, and FAQs for product launches and feature updates.
• Collaborate with product and engineering to ensure documentation accuracy.
• Define and enforce content standards, templates, and version control

Senior Technical Writer

Billing Specialist

• Communicate with customers via email and over the phone
• Managing a high-volume email inbox
• Invoicing and credit notes
• Generate customer reports
• Resolving billing discrepancies
• Processing payments
• Interdepartmental communication
• Credit card and ACH disputes