Independently process customer orders
Prepare export documentation
Collaborate closely with internal and external stakeholders
Independently resolve customer support and logistics issues, including complaint handling
Proactively identify risks and opportunities within the scope of responsibilities to improve order processing
Provide support to team leadership

Requirements

Completed secondary education or equivalent qualification
Excellent communication skills in English and German, both written and spoken (daily work in both languages)
Relevant professional experience in customer service, order management, logistics, or supply chain
ERP knowledge (preferably Microsoft Navision)
Quick comprehension and an independent, accurate, and goal-oriented working style
Initial experience in team leadership is an advantage

Benefits

Modern office and meeting rooms and a company building just a 15-minute drive from Linz (parking included)
Generous flextime and home office options (up to two days per week)
Voluntary salary increases regulated by company agreement
Annual bonus payments (depending on target achievement)
Fun-filled social events (barbecues, company outings, Christmas parties, etc.)
A free fruit basket, hot drinks, and a lunch allowance
Company life and accident insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order managementlogisticscustomer serviceexport documentationERPMicrosoft Navision

Soft Skills

communication skillsproblem-solvingcollaborationindependent workinggoal-orientedcomplaint handlingrisk identificationopportunity identification

Certifications

secondary education