Field Service Engineer 2
GE HealthCare
Field Engineer
Carestream
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $33 - $44 per hour
Job Level
JuniorMid-Level
Tech Stack
Ray
About the role
- Support Digital X-Ray Systems business as a Field Service Engineer
- Responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites
- Generate service revenue; adhere to state and federal regulatory requirements
- Perform all administrative duties within established and regulatory timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork
- Actively participate as a member of the regional work team and work to improve team processes
- Service laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, radio fluoroscopy equipment, and other hospital equipment
- Work primarily in hospitals and imaging centers
- Involves possible overnight travel and will be based in a home office.
Requirements
- Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred
- 2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment
- Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment
- Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions
- Ability to read and interpret schematics and site drawings with minimal assistance
- Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment
- Ability to adapt to changing work requirements in a complex, fast-paced environment
- Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives
- Ability to demonstrate exceptional customer service skills
- Ability to communicate, written and verbally, with various levels of employees and customers
- Must have and maintain a valid driver’s license and driving record that is compliant with Fleet Policy.
Benefits
- Annual incentive plan
- Benefits package
- Company provided vehicle
- Laptop and cell phone included
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnostic imagingelectronicsnetworkinginstallationtroubleshootingservice maintenancereading schematicsusing test equipmentpreventative maintenancecustomer relationship management
Soft skills
organizational skillsmulti-taskingself-disciplineautonomyadaptabilityteamworkcustomer servicecommunication skills
Certifications
Associate Degree in electronicsBSEEBSEETBSMEBSMET
