Field Engineer

• Responsible for providing outstanding service to our customers.
• Lead and direct junior team members, providing guidance and support as needed.
• Cultivate and maintain strong relationships with both external clients and internal teams.
• Utilize extensive knowledge of control systems to troubleshoot issues and perform basic PLC programming independently.
• Read electrical schematics, produce electrical prints, and create control panel designs with efficiency and precision.
• Drive efficiency by providing and executing innovative ideas for control system improvement.
• Ensure safety practices are always adhered to, including the use of appropriate PPE and awareness of situational dangers.
• Utilize a range of hand and powered tools, as well as electrical testing devices, proficiently.
• Provide remote technical troubleshooting and issue resolution for PLC-controlled automated systems using tools such as VNC, VPN, and remote HMI/SCADA access.
• Interface with client stakeholders (engineers, technicians, operations staff) via phone, video call, and email to diagnose and resolve system faults quickly and effectively.
• Interpret and redline existing AutoCAD Electrical schematics and wiring diagrams for troubleshooting and documentation purposes.
• Maintain detailed and clear service documentation, including logs of actions taken, system status, and recommendations for follow-up work.
• Draft or edit standard work instructions and process documentation based on observed issues, system reviews, and troubleshooting history.
• Review technical drawings and documentation during non-call time to ensure system accuracy and readiness for future support needs.
• Escalate unresolved or systemic issues to engineering or development teams as needed.

Senior Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer, Medical Imaging

Field Engineer 1