Field Service Engineer 1 – Anesthesia
GE HealthCare
Senior Service Engineer
CLX Engineering
full-time
Posted on:
Location Type: Hybrid
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Responsible for providing outstanding service to our customers.
- Lead and direct junior team members, providing guidance and support as needed.
- Cultivate and maintain strong relationships with both external clients and internal teams.
- Utilize extensive knowledge of control systems to troubleshoot issues and perform basic PLC programming independently.
- Read electrical schematics, produce electrical prints, and create control panel designs with efficiency and precision.
- Drive efficiency by providing and executing innovative ideas for control system improvement.
- Ensure safety practices are always adhered to, including the use of appropriate PPE and awareness of situational dangers.
- Utilize a range of hand and powered tools, as well as electrical testing devices, proficiently.
- Provide remote technical troubleshooting and issue resolution for PLC-controlled automated systems using tools such as VNC, VPN, and remote HMI/SCADA access.
- Interface with client stakeholders (engineers, technicians, operations staff) via phone, video call, and email to diagnose and resolve system faults quickly and effectively.
- Interpret and redline existing AutoCAD Electrical schematics and wiring diagrams for troubleshooting and documentation purposes.
- Maintain detailed and clear service documentation, including logs of actions taken, system status, and recommendations for follow-up work.
- Draft or edit standard work instructions and process documentation based on observed issues, system reviews, and troubleshooting history.
- Review technical drawings and documentation during non-call time to ensure system accuracy and readiness for future support needs.
- Escalate unresolved or systemic issues to engineering or development teams as needed.
Requirements
- Associate degree or equivalent technical/vocational training in electrical, industrial automation, or controls systems required.
- Minimum 5 years of field experience in airport (passenger boarding bridges, baggage handling systems) and theme parks.
- Strong troubleshooting proficiency with both Allen Bradley and Siemens PLCs in an operational or support capacity.
- Prior experience reading and annotating AutoCAD Electrical schematics (design experience not required) or similar such as Revit (by Autodesk), SolidWorks Electrical, etc.
- Extensive industry experience and collaboration experience, with a proven ability to work independently and lead a team effectively.
- Strong project management skills, with the ability to manage multiple tasks and deadlines simultaneously.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Comfortable working in diverse environments, especially airports.
- Must be authorized to work in the United States without sponsorship now and in the future.
- Strong proficiency in interpreting and troubleshooting ladder logic and function block diagrams.
- Basic to intermediate ability to navigate and modify existing PLC code (no full programming required).
Benefits
- Candidates will work night and/or early morning shifts (e.g. 5:00 PM – 1:00 AM or 12:00 AM – 8:00 AM) including weekends and holidays for a full 365 day support
- A candidate’s home office environment must support reliable, secure internet connection and professional communication setup.
- Occasional travel to other sites may be required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PLC programmingtroubleshootingreading electrical schematicscontrol panel designAutoCAD Electricalladder logicfunction block diagramsmodifying PLC codeAllen Bradley PLCsSiemens PLCs
Soft skills
leadershipcommunicationproject managementcustomer serviceteam collaborationproblem-solvingindependent workattention to detailtime managementadaptability
Certifications
Associate degree in electricaltechnical/vocational training in industrial automationtechnical/vocational training in controls systems
