CLX Engineering

Field Engineer

• Responsible for providing outstanding service to our customers.
• Lead and direct junior team members, providing guidance and support as needed.
• Cultivate and maintain strong relationships with both external clients and internal teams.
• Utilize extensive knowledge of control systems to troubleshoot issues and perform basic PLC programming independently.
• Read electrical schematics, produce electrical prints, and create control panel designs with efficiency and precision.
• Drive efficiency by providing and executing innovative ideas for control system improvement.
• Ensure safety practices are always adhered to, including the use of appropriate PPE and awareness of situational dangers.
• Utilize a range of hand and powered tools, as well as electrical testing devices, proficiently.
• Provide remote technical troubleshooting and issue resolution for PLC-controlled automated systems using tools such as VNC, VPN, and remote HMI/SCADA access.
• Interface with client stakeholders (engineers, technicians, operations staff) via phone, video call, and email to diagnose and resolve system faults quickly and effectively.
• Interpret and redline existing AutoCAD Electrical schematics and wiring diagrams for troubleshooting and documentation purposes.
• Maintain detailed and clear service documentation, including logs of actions taken, system status, and recommendations for follow-up work.
• Draft or edit standard work instructions and process documentation based on observed issues, system reviews, and troubleshooting history.
• Review technical drawings and documentation during non-call time to ensure system accuracy and readiness for future support needs.
• Escalate unresolved or systemic issues to engineering or development teams as needed.

Senior Service Engineer