The Workplace Culture Manager is responsible for designing, implementing, and evaluating programs that foster a culture of collaboration and belonging across CareSource
Lead and coordinate enterprise-wide initiatives, ensuring alignment with organizational values, Workplace Culture goals, and strategic talent priorities
Manage and provide support, guidance, and coaching to employee resource groups (ERGs) and other employee-led communities, supporting governance, programming, communication strategies, and measurable impacts
Collect, analyze, and interpret workplace culture, belonging, and engagement data; generate actionable insights for leadership
Identify ways to enhance systems and policies that foster culture and belonging, and recommend improvements to culture metrics along with new KPIs to measure belonging and workplace culture outcomes
Partner with HR functions to maintain accurate reporting through HRIS and survey platforms and to align culture-building practices into onboarding, recognition, leadership development, and performance processes
Stay current on external benchmarks, emerging trends, and best practices in workplace culture, belonging, and employee experience to ensure CareSource remains competitive and progressive
Assist in preparing presentations and dashboards for the Executive Leadership Team (ELT) and Board of Directors on culture and progress on Workplace Culture goals
Partner closely with the Workplace Culture leader, HR Communications team, and employee-led groups to develop internal communications plans, messaging, and collateral related to Workplace Culture initiatives and strategies, learning opportunities, and programming.
Requirements
Bachelor’s degree in Organizational Development, Human Resources, Industrial/Organizational Psychology, Education, or a related field, or equivalent years of relevant work experience
Minimum of five (5) years of experience in human resources, cultural competence, workplace culture, or employee experience-related roles
Prior experience supporting or coordinating ERGs, councils, or organizational culture programs
Strong knowledge of workplace culture, cultural competence, and employee belonging best practices
Proficiency in project management, including collaboration, planning, execution, and reporting
Proficiency with Microsoft Office Suite and collaboration platforms (Word, Excel, PowerPoint, SharePoint, Teams)
Excellent written and verbal communication; ability to tailor messages to all organizational levels
Analytical skills to interpret culture, engagement, and workforce data into clear insights
Ability to consult, build relationships, influence stakeholders, and work collaboratively across teams
Demonstrated critical thinking, adaptability, and creative problem-solving skills.
Strong attention to detail, organization, and ability to manage multiple priorities independently
Commitment to confidentiality, professionalism, and a service-oriented approach