Onboarding Coordinator – Specialty
CarepathRx
Onboarding Specialist
CarepathRx
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Obtains the patient referral via phone, fax, email and/or EMR
- Documents the referral details by creating the patient information sheet
- Identifies and documents the patient’s team assignment
- Creates patient entry for delivery management
- Enters/updates the patient profile, progress notes and home health information
- Acts as liaison between internal teams and the referral source
- Receives incoming calls, taking patient markers for new referrals
- Uploads documents to the patient’s medical record
- Manages electronic fax folder, determining the appropriate destination for the file
- Coordinates home health needs for the patient
- Acts as the team point of contact for assigned referral sources and/or therapies
- Assists with complex referrals/home health cases
- Trains/mentors new team members
- Assists Intake nurses with faxing and copying and distribution as needed
- Performs in accordance with system-wide competencies/behaviors.
- Performs other duties as assigned
Requirements
- HS diploma or GED required
- 2+ years of experience in a physician practice, ancillary provider, or other relevant healthcare setting required
- Excellent communication, interpersonal and organizational skills required
- Ability to prioritize and handle multiple tasks
- Knowledge of medical terminology required
- Proficient computer skills and Microsoft Office Products required
Benefits
- Medical, dental and vision coverage are effective 1st of the month following date of hire
- Flexible spending
- Company-paid life insurance and short-term disability
- Voluntary benefits
- 401(k)
- Paid Time Off
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical terminologypatient information managementreferral documentationprogress notes entryhome health information managementelectronic medical records (EMR)fax managementpatient profile updatesdelivery managementcomplex referrals assistance
Soft skills
communicationinterpersonal skillsorganizational skillsprioritizationmultitaskingtrainingmentoringliaisonteam collaborationproblem-solving
Certifications
HS diplomaGED
