RN Case Manager
DaVita Kidney Care
Bilingual Registered Nurse
Carenet Health
full-time
Posted on:
Origin: • 🇺🇸 United States • Alabama, Colorado, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide telehealth and virtual care clinical triage assessments, health education and other services to patients and health plan members
- Work independently to make clinical decisions on routine patient care matters (at your license level)
- Provide patient-focused care and guidance on the phone or online, including accurately assessing needs and directing to the appropriate level of care
- Identify potential health problems and influence people to make better health decisions
- Communicate with clients and team members verbally and digitally
- Monitor personal performance with dashboard metrics and participate in coaching sessions to improve performance
- Document all patient/member interactions via management software
- Interact with patients via phone, video, chat and other channels to coach, educate, and guide to cost-effective care
Requirements
- Complete online assessments within 24-48 hours
- Minimum of 3 years as a Registered Nurse with recent direct patient care experience
- Three (3) years preferred in a high acuity level i.e. ICU, CC, ER, med-surg, telemetry, and/or Tele-Health, Telephonic Triage
- Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: Alabama, Arkansas, Colorado, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, New Hampshire, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Virginia, Wisconsin, Wyoming
- Ability to become licensed in additional states as required
- Must be bilingual in English and Spanish
- Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program; Bachelor's degree preferred
- Ability to work at least 36-40 hours per week, including at least two weekend days every two weeks
- Ability to meet home office certification requirements for work-from-home roles
- Compassion-driven, self-motivated, strong critical thinking and clinical skills
- 100% attendance required for training
