Careers at Crown

Sales

• Meet or exceed sales goals and financial performance of the Dock & Door product lines within a specified region.
• Review Dock & Door lines and vendors to provide the best products for sales staff to promote.
• Assist the regional branch management team in setting and obtaining Dock & Door budgets and sales goals.
• Gather and provide market information to management as it relates to the current needs of customers and for providing insight into the future needs of the marketplace.
• Report deficiencies at branch level and recommend corrective actions to implement.
• This position reports to the General Manager Dock Door.
• Make sales calls on large projects with the branch Dock & Door salespeople for the purpose of promoting assigned products as well as coaching individual salespeople the best methods of communicating product solutions that address potential customer’s Dock & Door needs.
• Assist with specifications for accounts.
• Provide training to field sales force on product features, advantages, and benefits, along with competitive product information.
• Work in close collaboration with the company’s Branch Management to ensure proper procedures are being followed.
• Train Branch Sales Management in identifying specific targeted industry segments and target accounts.
• Participate in the recruiting, hiring, and training of Dock & Door salespeople at branches within region.
• Plan, conduct and participate in sales meetings.
• Initiate product review meetings with vendor representatives in conjunction with sales meetings.
• May plan account strategy with territory salespeople individually or with other managers.
• Confer with manufacturers’ representatives and maintain communications channels with key personnel.
• Train salespeople in the quote presentation process and the preparation of proposals.
• Participate in training of all Dock & Door products to ensure sales force and Dock & Door staff has sufficient product knowledge.
• Develop consistent product representation and compensation in branches relative to Dock & Door products.
• Oversee the allocation of resources relative to Dock & Door programs.
• Review sales orders more than $100,000.00 to ensure accuracy and determine if terms and conditions of sale have been met.
• Evaluate and adjust inventory levels of Dock & Door lines.
• Collaborate with developing, designing, creating, and evaluating marketing tools to increase product awareness and sales of Dock & Door product offerings.

Regional Sales Manager – Dock and Door

• Participate in lead generation, making sales calls to qualify prospects, proposal and follow-up, and possibly closing sales.
• May be involved in telemarketing efforts, and/or tracking and follow-up of sales leads and inquiries.
• May assist related departments such as rental, allied, and accounts receivable as needed.
• Participate in training activities.

Sales Support – Paid Internship

Account Executive

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales
• Pursue new business and develop key existing accounts in an assigned territory
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Prepare quotations, cost reports, performance reports and customer correspondence
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Discuss sales activities with management

Aftermarket Sales Representative

Outside Sales

• Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives
• Develop existing accounts and seek new business
• Analyze opportunities, identify key personnel, and develop strong business relationships
• Consult and problem solve to enhance the Company’s position in existing and target accounts
• Develop a territory management plan to maximize time with customers
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters

Account Representative – Outside Sales

Manager

• Manage the Celina Operations overall Environmental, Health, and Safety strategies.
• Oversee the development, implementation, and monitoring of the Environmental, Health, and Safety programs for the local manufacturing facilities.
• Support the Celina’s campus emergency response team and maintain oversight of the Injury Prevention teams and other plant-based safety teams.
• Provide management support to the employee-led, behavioral-based safety process.
• Manage departmental personnel by assigning work tasks and conducting annual performance reviews.
• Act as a resource to all plants and their respective leadership on all environmental, health and safety issues.
• Prepare and monitor the department's budget.
• Oversee the incident investigation process and maintain accident prevention activities in all seven manufacturing facilities.
• Assist the organization with other duties as required.

Environmental Health and Safety Manufacturing Manager

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales
• Pursue new business and develop key existing accounts in assigned territory
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Prepare quotations, cost reports, performance reports and customer correspondence
• Develop a territory management plan to maximize time with customers to seek new business and enhance customer retention

Field Engineer

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Field Service Technician

Account Manager

• Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
• Develop existing accounts and seek new business.
• Analyze opportunities, identify key personnel, and develop strong business relationships.
• Consult and problem solve to enhance the Company’s position in existing and target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.

Account Representative

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales
• Pursue new business and develop key existing accounts in an assigned territory
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Prepare quotations, cost reports, performance reports and customer correspondence
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Discuss sales activities with management.

• Responsible for maximizing the sale of lift trucks and warehouse products within a specified territory.
• Develop existing accounts and seek new business.
• Analyze opportunities, identify key personnel, and develop strong business relationships.
• Consult and problem solve to enhance the Company’s position in existing and target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Utilize online resources to maintain accurate records of sales calls and activity information.
• Participate in initial and ongoing training programs both locally and at corporate headquarters.

Aftermarket Sales Representative – Trainee

Customer Support

• Answer incoming sales inquiry telephone calls
• Provide information by phone, through email or by mail
• Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department
• Make outbound telephone calls
• Log, track and communicate sales call information
• Follow-up on sales leads and record sales results
• Participate in training activities locally, in the field, & occasionally at the New Bremen, Ohio corporate headquarters
• Work within various departments within the branch as needed

Regional Sales Manager – Dock and Door

Sales Support – Paid Internship

Aftermarket Sales Representative

Account Representative – Outside Sales

Account Representative – Outside Sales

Environmental Health and Safety Manufacturing Manager

Aftermarket Sales Representative

Field Service Technician

Account Representative

Field Service Technician

Aftermarket Sales Representative

Field Service Technician

Field Service Technician

Aftermarket Sales Representative – Trainee

Inside Sales Support Representative