System Support Analyst
Careers at Crown
full-time
Posted on:
Location Type: Hybrid
Location: New Bremen • Ohio • United States
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Tech Stack
About the role
- Maintain software currency by evaluating and applying patches and updates as appropriate.
- Assist in managing and making recommendations for overall life cycle of application.
- Monitor and optimize systems.
- Analyze system and processes to identify possible efficiencies.
- Create flowcharts, test, debug, document, modify and install software.
- Perform security administration, such as creating and maintaining user and group accounts affecting data structures and security rights within software applications.
- Develop system processes and procedures for areas such as user management and monitoring.
- Integrate proactive monitoring of systems using tools such as Simple Network Management Protocol, Solarwinds, and other tools as applicable.
Requirements
- Bachelor degree in Computer Science or related field or equivalent experience is required.
- Associates plus 6 years of experience or high school diploma/GED plus 12+ years of related experience will be considered.
- Windows Server and UNIX experience strongly desired.
- Occasional travel (0-5%) is required.
- On-call and weekend support is required.
Benefits
- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software maintenancesystem optimizationsoftware testingdebuggingsoftware documentationsecurity administrationuser managementprocess developmentpatch managementefficiency analysis
Certifications
Bachelor degree in Computer ScienceAssociates degree in related field