Center Operations Manager
CareATC
full-time
Posted on:
Location Type: Office
Location: Irvine • California • United States
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Salary
💰 $64,000 per year
About the role
- Oversees the overall day-to-day management of the health center and clinical staff
- Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements
- Provides a significant amount of time dedicated to patient facilitation and care
- Functions as the health center operations subject matter expert and is accountable to staff training and demonstration of competencies
- Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions
- Ensure adherence to patient privacy regulations and confidentiality protocols
- Identifies process improvement opportunities related to clinic efficiencies or patient/ employee engagement strategies and presents recommendations to area leadership
- May interact with client representatives as directed
- Manages key performance indicators, daily operations, workflows, staffing schedules, timecard monitoring, and other duties assigned by the company.
- Ensures adherence to time and attendance policies for all direct reports.
- Develops employee success through all aspects for the talent life cycle to include: recruiting, onboarding, development, retention, performance management and succession planning.
- Provides support to resolve issues and ensures a creative positive experience for both patients and employees.
- Coordinates regular staff meetings and keeps the staff informed of company updates.
- Responsible for supply and pharmacy inventory management and replacement ordering.
- Provides input to the AOD or AAOD for health center staffing.
Requirements
- Education: High School Diploma or equivalent required.
- Registered/Certificated MA or 5 plus years MA experience
- Current clinical license as required by state/national authority in good standing.
- Current classroom-led American Heart Association BLS or CPR Card required.
- Experience: Proficient experience with both Practice Management and Electronic Medical Records.
- 3-5 years of experience with healthcare leadership responsibilities strongly preferred or a minimum of 2 years experience with CareATCs Health Center operations.
- Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience required.
- Current health records with appropriate immunizations to work in the health care field required (Hepatitis B and PPD).
- Ability to work at multiple locations upon the business need.
- Ability to lift, pull, push manipulate equipment and patients which requires strength, gross motor, and fine motor coordination.
- Ability to sit and/or stand for long periods of time, climb stairs, and operate a computer.
Benefits
- Clinic and medication provided at no cost or low cost to employee and dependents.
- Full benefit package, for eligible roles, including Medical, Dental Vision, 401K, PTO, Disability & Life Insurance, Wellness Program and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient facilitationclinical staff managementprocess improvementkey performance indicatorsstaffing schedulesrecruitingonboardingperformance managementElectrocardiogram (EKG)venipuncture
Soft Skills
collaborationcommunicationproblem-solvingleadershipemployee engagementorganizational skillscreativityadaptabilitytrainingconfidentiality
Certifications
Registered Medical AssistantAmerican Heart Association BLSCPR Cardcurrent clinical license