CareATC

People Operations

• Coordinate pre-employment activities, including background checks, drug screens, licensure verification, and onboarding documentation
• Manage I-9 documentation and employment paperwork with accuracy and timeliness
• Communicate proactively with candidates and internal stakeholders to ensure a smooth onboarding experience
• Support welcome activities, welcome kits, ID badge processing, and new hire communications
• Distribute new hire reports to key stakeholders
• Track and monitor clinical licenses, certifications, and registries (e.g., RN, LPN, BLS, ACLS)
• Perform primary source verification through state boards and registries
• Notify employees and leaders of upcoming expirations to prevent compliance gaps
• Maintain accurate, audit-ready digital compliance records
• Respond to employee questions and requests with professionalism and care
• Maintain physical and digital employee files in accordance with HIPAA and AAAHC standards
• Assist with employee engagement activities, internal communications, and wellness initiatives
• Provide general administrative and office support as needed

People Operations Coordinator

Operations

• Oversees the overall day-to-day management of the health center and clinical staff
• Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements
• Provides a significant amount of time dedicated to patient facilitation and care
• Functions as the health center operations subject matter expert and is accountable to staff training and demonstration of competencies
• Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions
• Ensure adherence to patient privacy regulations and confidentiality protocols
• Identifies process improvement opportunities related to clinic efficiencies or patient/ employee engagement strategies and presents recommendations to area leadership
• May interact with client representatives as directed
• Manages key performance indicators, daily operations, workflows, staffing schedules, timecard monitoring, and other duties assigned by the company.
• Ensures adherence to time and attendance policies for all direct reports.
• Develops employee success through all aspects for the talent life cycle to include: recruiting, onboarding, development, retention, performance management and succession planning.
• Provides support to resolve issues and ensures a creative positive experience for both patients and employees.
• Coordinates regular staff meetings and keeps the staff informed of company updates.
• Responsible for supply and pharmacy inventory management and replacement ordering.
• Provides input to the AOD or AAOD for health center staffing.

Center Operations Manager

Therapist

• Help patients move better, feel better, and stay active through high-quality onsite physical therapy
• Complete comprehensive evaluations and design personalized plans of care tailored to each patient's functional goals, work demands, and lifestyle
• Deliver evidence-based treatment and practical education that patients can apply beyond the clinic to support long-term success
• Measure progress, reassess outcomes, and refine treatment plans to ensure continuous improvement and meaningful results
• Partner closely with primary care providers and the interdisciplinary team to maintain coordinated, seamless care
• Practice physical therapy in a collaborative, team-based care setting that prioritizes quality over volume
• Ensure documentation is accurate, complete, and aligned with clinical quality, safety, and regulatory standards

Physical Therapist

• Oversees the overall day-to-day management of the health center and clinical staff
• Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements
• Provides a significant amount of time dedicated to patient facilitation and care
• Functions as the health center operations subject matter expert and is accountable to staff training and demonstration of competencies
• Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions
• Ensure adherence to patient privacy regulations and confidentiality protocols
• Identifies process improvement opportunities related to clinic efficiencies or patient/ employee engagement strategies and presents recommendations to area leadership
• May interact with client representatives as directed
• Other duties as assigned

People Operations Coordinator

Center Operations Manager

Physical Therapist

Center Operations Manager, RN